November 2023 by Debora Dy
It has a really nice cafe with a big windows and a great view from the area. I had chicken mushroom rice soup! It was very nice and tasty!
October 2023 by Billie Jean Marin
Good store in way of size, great variety of stuff. One member of staff was lovely. Another seemed to think we weren?t seriously looking at buying at mattress due to laying down on them? (We were genuinely looking at a new mattress to purchase) The lady on the till was extremely dry and borderline rude. Strange experience.
October 2023 by Richard Everett
Probably my favourite Retailer. Can't fault this place. Staff always helpful when needed. Sad to hear the Group are under performing. Tough financial climate and I am guessing. Such a shame.Sorry. Just remembered. - their windows usually don't impress me. At times under whelming nut am a loyal customer so I won't stop going
October 2023 by Marvin Demetz
This department store has been deteriorating since I moved to London a decade ago. The place appears worn and unwelcoming.More than half of the elevators are out of order, and they haven't been repaired for years (no joke). Additionally, they no longer use the AC when the weather becomes extremely hot.Furthermore, all the services related to home tailoring (e.g., curtains, blinds, etc.) are both expensive and of poor quality, with exceptionally long waiting times and subpar customer service.I am astonished at the poor management of this department store but am equally surprised that it continues to exist.
September 2023 by Annette Jeffers
I wanted to spend more time looking around the store and a mobility scooter would have facilitated this.I was hugely disappointed that I could not be measured and fitted with suitable bras, or even place an order.But the biggest disappointment was that the Restaurant on the 6th floor was more of a canteen: the only choice I had on a cold day for something hot and and savoury was soup that was unpalatable! To be fair the staff behind the counter was helpful.I used to regard John Lewis as quality when I visited. But I guess that the custom of the elderly has very low ranking.
August 2023 by Chris Dawson
Nice selection and lovely staff but the lack of air conditioning makes this a miserable place to shop even on the coolest days in London. I?m not sure if there is no AC at all or if it?s just poorly designed but the number of loud, ugly industrial fans placed through the store make it more obvious that there is a problem. Please speak to a good HVAC engineer for a solution!
August 2023 by Stephen Wilson
Very nice staff and decent selection of merchandise. Sadly, for a supposed flagship store, the floor tiles are in a very bad way; almost an accident waiting to happen. Very disappointing.
July 2023 by Trevor Hair
Prefer this to Oxford Street, great views from cafe at the top, staff are great...
July 2023 by Rod G
That's Peter Jones. One of the best John Lewis stores out there. Better than the other ones in central London. No complaints.
July 2023 by Marcin Siwicki
John Lewis Sloane Square is a department store located in the heart of London's Chelsea district. It is one of the most popular department stores in London, and is known for its wide selection of high-quality products.The store was founded in 1864, and has been a fixture of Sloane Square ever since. The store has undergone a number of renovations over the years, but it still retains its original charm.John Lewis Sloane Square is home to a wide variety of departments, including home, fashion, beauty, and food. The store also has a number of restaurants and cafes, making it a great place to spend a day shopping and exploring.
June 2023 by Jonathan Edgar
I was a John Lewis customer and installed their app on the basis of the £10 reward on your first order. The app would not accept PayPal or my direct debit card and I never got the £10 as you need to do something else to get it! I feel scammed. They declined to give me the £10.
June 2023 by susan sandover
I always shop here as staff are knowledgeable and most helpful. Sadly clothes sections really boring choices but kitchen ware everything you need and grt display of electronics try restaurant at top fabulous view and cheap nutritious food
June 2023 by Patricia
Haven?t seen my post yet, so I?ll write this again. In the cafe today and ordered a sandwich. Was served by polite young man . However, the bread was dry and hard . I didn?t even bite into it as I could feel it when I picked it up . Took it back and he replaced it with another. The sandwich was cut in half and the half on top was fine . Again the bottom piece of bread was dry and hard . I did not touch this and informed the young woman behind the counter. When I said maybe wrap them up she said they are but it?s probably blown off. Sorry for that but no attempt to replace the other half of the sandwich . I do believe the staff are in desperate need of training with regards to customer satisfaction. I?m quite sure they would not pay for half a sandwich.
May 2023 by S T
Always pleasant to visit this store. Good store with lots of good brands. And very good customer service
May 2023 by Inma Zara
The quality of the cakes at the bar on the top floor is really bad, very old and dry cakes. If we want a scone warm we have to heat it up in the microwave ? I couldn't order anything, really sad because before this place used to be really nice with cakes
