March 2024 by Navdeep Dhillon
Quick coffee stop at this Cafe Nero- right opposite the Big Ben, and next to Tesco Express.Its tiny- no seating- so more of a takeaway franchise. The staff were cheerful and polite- prompt at their service.The food options were well-stocked, and the coffee tasted great as always!
March 2024 by Yasin Hassanien
The team in the software looks professional and they were actually friendly the atmosphere the shop quite tight you can't find a place to sit in things are good for
February 2024 by Kevin Middleton
Staff are friendly and
February 2024 by Philip MacKenzie
Great for a grab and go coffee as you leave Westminster Underground StationVery limited seating so not good for a chin wag type of coffeeService was efficient and
January 2024 by Hardik Rakholiya
Too busy normal
January 2024 by Jade C
I visited with my 10 week old baby, who decided to have a meltdown as soon as I was in the queue. All the staff were extremely helpful, and went out of their way to make my trip easier. I very much appreciated the support - and the sandwich and coffee were great too! #mumslovenero
January 2024 by Rozina V
My favourite coffee shop to go in winter, summer and for all season. Best coffee shop My forever to go place
January 2024 by Prashant Sanghani
Forget the foam art, skip the scones, ignore the queue that snakes and groans,This Nero's charm's not fancy schmancy, just Big Ben's bongos, loud and trancey.Tourists gape, wide-eyed and enthralled, at history's hands, tick-tocking sprawled,While I sip lattes, frothy gold, and watch the world, in stories unfold.Sure, fancier joints may raise an eyebrow, at muffins standard, seats not cushy,But Big Ben's boom, it drowns the doubt, "Best Nero in the UK, no question, scout!"
January 2024 by Alia Al Marri
Amrit attitude is so bad he was treating his colleagues badly infront of customers and arguing with
December 2023 by Yas C
As a loyal customer for over 7 years , I have never had a bad experience at Nero until today ! I visited Bluewater Nero upstairs , I was sitting down waiting for my mum to come to order as she went to find a toilet as there is none inside Nero ! I was told by a trainee , brown eyes , brown hair with a bears , no taller than 5ft 6 to leave because I haven?t bought a coffee ( I understand this ) but the manner he spoke to me in was disgraceful. I explained that I was waiting for my mum to come back to order , he walked off and started swearing about me to another barrister ? What because I didn?t buy a coffee straight away? Once my mum returned , she went in the line to order and he came back spoke to me with an aggressive tone so I pointed that my mum was ordering , I packed my stuff and told my mum I refuse to buy a coffee after feeling so unwelcome . The other staff are so lovely , I?ve never had a problem , this is the first time I?ve encountered such an unprofessional, rude barrister . I wanted to get a name for this man but I felt so upset I left .
December 2023 by Justin A
The coffee ?? shop in Bromley, was so busy, the team was concentrating on takeaway orders, clients were left waiting for 25 min minimum ?, appalling.
November 2023 by John R
Very disappointing coffee today, not for the first time. The takeaway Flat White in my own Caffè Nero reusable cup, was lukewarm with so much froth it was like an extra frothy small cappuccino. Didn?t bother taking it back because of the usual long queue served by the usual solo barista. I used to come here quite often but it?s deteriorated so much over the last several months and is so lousy now, I?ll not be coming back. Enough.
November 2023 by Vajihe Saraji
Love the staff and the coffee is fresh and delicious.
November 2023 by Brian Richards
Great for a quick stand up coffee.
October 2023 by louise marchant
Very busy and small shop, customer service I received was lovely with a smile.