This Screwfix regularly has the worst customer service I've experienced. It appears so poorly run. The wait for your items to arrive at the collection desk is a joke, on average 4-9 minutes. It's frustrating only because it's usually so quick and well organised at all the other Screwfix branches I frequent.
June 2025
Was just at this store. Given the wrong part, even though I asked the staff member if it was the right one. When I got back home it was clearly the wrong part. I should have checked it myself, but I trusted the staff member who appeared to know what he was doing. Would never use this place again.
