December 2023 by Vanessa King
My first visit to buy . I have a knee/foot issue and needed some 'orthopedic' type shoes. The assistant was extremely helpful as well as knowledgeable, she had the patience of a saint! I left with 2 pairs of comfortable and suitable shoes. Will definitely go back when I need more shoes.
November 2023 by Carol Edwards
So lovely to have a shoe shop in Beckenham high street....Nice choice of shoes staff are very friendly and helpful...
October 2023 by Maggie McCann
Absolutely awful customer service. I walked into the shop and went to the desk to return an item, two members of staff just stood there one staring blankly, the other avoiding eye contacting. No greeting, not obvious if they were both staff members. I had to ask if anybody was serving. One lady responded yes how can I help in a very cold abrupt way. Not friendly or helpful at all. Really appalling and shocking way to treat customers.
September 2023 by Steve Tricker
Very good service I will be shopping there more often and lily was a great help with purchasing shoes
August 2023 by Emma Lewis
Very poor customer service with regards to refunding a faulty good. They refused to help with my enquiry even though customer services online had instructed me to go into my closest store to resolve the issue. I ended up going to Bromley where they were professional, understanding and kind and processed a full refund within 5 minutes.
August 2023 by fay ssal
The staff were friendly, the manger was not helpful at all and refused to look on the shoe issue we had.Bromley Clark?s the staff they were very friendly and helpful and they sorted out the issue we had with the shoes.
August 2023 by Roy
Great service from Leah and Lilly today really great service from these lovely young ladies!
August 2023 by John Dahl
Literally had one foot in the door and the greeting was 'what do you need' I didn't have the chance to look at anything. Made me feel as if I'd just walked into a random strangers home and I was trespassing.The staff need customer service training, think I'll stick to Clarkes Bromley from now on.
August 2023 by Martin Porter
Walked into Clark?s this morning, straight to the desk, 2 members of staff on the shop floor. No good morning, nothing. Waited at the counter, nothing, said, I want to buy something, the man just called out a name to the back of the shop, no apologies. After waiting & no acknowledgment, I walked out & bought my insoles elsewhere.I would also add there were no customers in the shop, very poor, you need to improve your customer service!
July 2023 by Mehdi Javadi
Very polite and respectful shop keepers .Instead of big Clark shop , choose this shop to support your local community.
May 2023 by Denis
Great shoes for son.
May 2023 by Marianne Privett
Lily was really helpful in finding sandals to fit my daughter
April 2023 by AMC
We have a 5-year old boy and he has had many pairs of shoes from here over the last few years. The staff are always polite and helpful and the manager always remembers him right down to his shoes size. They they order stuff in and they will ring me and let me know when it arrives so that I can come and pick it up which is great.
March 2023 by Gary Millard
I will try to put into words how lovely and friendly all staff are at this shop. Especially the store manager Shiva. They go out of their way to make sure that the footwear you require is the best. Shiva helped me find the best walking boots .
February 2023 by Paulas Pieces
Recently visited and received really good customer service from a lady called Debbie, it was very busy in the shop but she wasn't flustered and was polite and very thorough checking what was available in store and advising us to get measured. Five star service from Debbie.
