October 2023 by Coco Uk
I have visited the tanning shop Bayswater and I was served by a lovely lady called Lucrezia, the store is amazingly clean and welcoming and the lady was super friendly, i will be definitely coming again.
August 2023 by Theresa Camara
Friendly staff .... nice spacious cubicle for the sun angel ?
August 2023 by Marta Z
Let?s start saying that I never found the staff polite. Today I made aware the blond lady in the afternoon shift that the music was not working ( not a problem for me I also said) juts to be kind and to inform her and she answered: ?no worries? what does it mean? If you cannot say sorry at least say thank you! She looked at me very annoyed.I had a package and in 2 occasions the sensor never worked and no one ever says that they would give me 1 free session. Also the beds don?t look very clean and when you touch them is very oily. Well for sure I will never be back in this place.
July 2023 by Sam Londt
Showed up at 6:30 and shop was closed even though its advertised as being open until 7. HELPFUL!Services: Tanning
July 2023 by Jacki Castelli
16th July 2023 Nothing worse than a rude child at reception I have not tolerance for this type of behaviour. I got a cab to the Tanning salon yesterday Website and the door says shop closes at 7pm.On arrival at 6pm same girl in question started talking through the door I said I could not hear so she finally opened it and said I had to come back tomorrow they close at 6pmI turned up today at 4pm same girl she informed me they were fully booked So I asked for the number so I could call and book.Her response was google it. I said I would rather she gave me the number as the website had incorrect informationHer response I don?t like your attitude leave the shop.So that?s that.Customer service pretty much the most important element of a company
July 2023 by lexy mora
Just wanted to say the staff are lovely abd very friendly. Carter the manager is very helpful and knowledgeable about the different beds and what was suitable for ny tanning programme. The place is very clean and tidy. Highly recommend.
November 2022 by Winter Primrose
I used to go to the other branch but prefer going a bit further as the staff is so friendly and helpful. They will always say hello and goodbye, which is surprisingly not a thing in most branches.The clients here are also kind and when it gets busy on Saturdays everyone is so patient and nice. Very good atmosphere. :)Service: Sunbed tanning
June 2022 by Beau Grc
Super friendly staff. Always clean and tidy. They regularly change the bulbs and inform me of when this has been done. Would definitely recommend this salon over the others in the area!!Service: Tanning
April 2022 by Karen von Grabo
Standup and Angel are both not calibrated correctly: burnet me and my husband. We usually go to the Paddington one which is nicer, cleaner and better calibrated.
February 2022 by Tempest-Jody Larrichia
GEORGIA. GEORGIA. GEORGIA. There?s only one reason we walk further, longer, faster to tan here over anywhere else and that?s for the wonderful store manager. Great service. Clean. Efficient. Always wonderful.Service: Tanning
February 2022 by nida elayan
My favourite tanning shop! All because of Georgia who?s always making my experience amazing, everything?s super clean, organised and so welcoming. Defo recommend.Service: Tanning
September 2021 by Kristina Vavilaviciute
This branch is always been the worst for customer service. Can?t really find other words than ?staff with RBF on a Saturday morning? from the time we walked in. The manager refused to talk to me and never called me when I wanted to log a complain and get a refund for the tanning package I?ve purchased. I don?t want to use their services and I would highly recommend to find an alternative and avoid this salon!IF YOU'RE NOT EVEN BOTHERED TO WEAR A MASK AT WORK, CRACK A SMILE!Went to another salon, with such pleasant staff and was happy to spend my money elsewhere.Service: Tanning
September 2021 by Phillip Reilly
Haven't been since early March.Greeted by a very friendly girl, very professional, and polite and smiley. Spotlessly clean. It's so nice when you are greeted by someone friendly and helpful.Service: Tanning
September 2021 by Dean Porter
Great place,, clean, good facilitiesStaff member George was very helpful and always has a smile on her face.I recommend to the Tan shop managenent that these are the type of staff that should be rewarded of their excellent service
September 2020 by Erikutze Erikutze
Waste of time and money, I?ve been a customer from more than 5 years but this salon in Bayswater on Porchester Road, was never like this before, sun-beds not working and the ones available only half of the lamps, lamp were not changed in ages I had to spend 3 months to get the tan that I was able to obtain in few sessions over one month. Even if I made a complaint nothing has changed. No lamps still, only one lay dawn bed working with only half of the lamps on. Horrible I waste more than 200£ over the 3 months going almost 2 times a week and I?m still not brown enough. Very disappointed honestly. Just avoid this place in the last month looks that nobody cares about this location they only take the cash and give you awful conditions.
