March 2024 by Charlotte Lam
I had a really bad experience shopping in this shop today.A staff threw a question to me very suddenly with a very defensive attitude ?are you buying this?? when I was trying an eyeshadow palette, the staff continued saying that ?it is not a tester?. I then showed her the palette I was trying on my hands, it is a tester. Then she just said ?oh! Some customers tried the non tester products?? and tried to explained to me WHILE she was walking away, she was just making sure that I would not buy the tester by mistake.the overall experience made me feel uncomfortable. I just wanted to leave the shop asap.
March 2024 by Dora Papara
Extremely slow service at the tillsBe aware of flashing lights on display as you?re queuing up to pay
February 2024 by Connor
Teach your staff basic customer service - ?hello?, ?thank you?, ?please?, ?goodbye?
February 2024 by Syray Forgang
Friendly n help full
February 2024 by Chi Chan
BAD CUSTOMER SERVICE! In order to get off work in hurry, just 7:30pm don't accept cash, and tells very rude. When asked about product also replying very rudely. Have seen so many complaintsin in Google reviews but still the same, don't want to improve, PLEASE IGNORE THIS BRANCH
December 2023 by Maria Lacaille
if you are old or black the security here will follow you round to make sure you choose what you need....o yeah and if you complain they kick you out the shop...super charming and helpful
November 2023 by Xavier Swancelleste
Another one of the many chain stores of the highly successful Superdrug health and beauty products company. I was very impressed with the support of the friendly, helpful staff. Who not only helped me to navigate to the relevant shelf but also gave me a special discount store card for future visits.
August 2023 by Tracey-Anne
Such a higgledy piggledy shop however, I found all I wanted with some extras! Who can ever go shopping and not do that?? ?
July 2023 by S?la Demir
The worst customer experience ever, so rude, and they literally rub it in your face. Like I am a broke student and I need to double check before buying something, they acted like I am a thief, and they spoke in their language next to me like gossiping about me, and in English also they talked out loud rude things about me, and like followed me everywhere, asked for the things I picked up to let me down at the cashiers front before I buy it in case I steal it, they were super rude and so obvious about it, do not go there. And honestly idk how some people can be this bad at their job but still can work there. THE WORST CUSTOMER EXPERIENCE EVER EVER EVER?.
June 2023 by Princess phillips
terrible staff and customer service got followed around the store and told you cant shop here because your black shouted at me telling me to get out the store embarrassed me in-front of everyone dont know why we cant just do our daily shopping in peace.
March 2023 by Amy Ahmed
Very handy having a Superdrug so close to work. Some good bargains to be had, helpful in this cost of living crisis.
February 2023 by Alexandra Zinga
Its more by convenience. Itd the closest pharmacy to my work.
October 2022 by francesc grossi
What happened to be polite and nice? What kind of customer service is the one that you ask for a product and they refuse to look for it!!! Even more justify it with some random lame excuse, I am surprised that when another customer asked at the same time for something else the answer was exactly the same. To be true just answer I do not know, why made it even worse another sales assistant asked her if she needed help and she answered something like forget about them I helped already, the thing is that the chap didn't believe her and tried to help both customers with very rude manners giving instructions to the customers on what to buy. Every time I come to any shop I am expecting the same respect I show to the sales assistants, but it looks like those times are gone. Or what is gone is the training? Too expensive to train the staff? Too expensive to have people trained.
October 2022 by Sola Sola
A very good local superdrug store. Good reception. Excellent customer service all round. Bargains all year round.
August 2022 by catherine coulon
Not a nice shop. I always think I?m getting a bargain, but find out after I?ve paid that the price label on the shelf was incorrect. They put different labels to make things look cheaper. Always happens. Also whenever I come to this shop I feel like I?m being watched closely. On one occasion, a staff member stood at the end of the aisle I was in, and blatantly watched me while I was looking at products. It went on for quite a while, until I got very uncomfortable and left. I think some of the staff here don?t have the right attitude towards customers. I don?t think I?ll go back to this shop. It?s not worth the unpleasantness.