March 2024 by Perizade Ciftci
The service and the staff was very kind and helpful. During examination Mr Suraj Shah was very knowledgeable and helpful and very informative about how my medical condition needed to be checked by eye hospital which I never knew before. Thank you for the kindness. I definitely appreciate your help and kindness.
February 2024 by mjerome Coleman
Specksavers are the best I highly recommend them great value frames ..I?ve been going to them now for approximately 10 years?
February 2024 by R K
I had an exceptional experience at Specsavers, Queensway branch, and I cannot thank Dr. Kiran and Dr. Suraj Shah enough for their outstanding assistance in resolving an issue with my glasses during my initial visit. Their professionalism and expertise were truly commendable. They went above and beyond to ensure that my glasses were fixed promptly and accurately. I am grateful for their dedication and friendly demeanor, which made my visit pleasant and stress-free. I highly recommend this branch, and I will certainly be returning for all my eye care needs. Thank you, Dr. Kiran and Dr. Suraj Shah, for your exceptional service!
January 2024 by desidec
Not very good at having my eyes tested, most opticians get frustrated by my fears. So going to specsavers in qyeensway was something I had put off for sometime. Years actually. I was made to feel relaxed when I arrived by Raksha, Her ability to try and make me feel more relaxed with the first rounds of test was very much appreciated. When I met the optician A Anmed. She also went to great lengths to make me feel at ease. Tried to understand my fears about my Cataracts and removel of them. Not an easy job but she tried and managed to succed Other than that, service was great, glasses arrived much earlier than expected. So if you have fears or not Specsavers Quensway could be a could place for you to go.
January 2024 by Ed Johnson
Utterly hopeless. Poor communication. Unhelpful and unfriendly staff. They cancelled my appointment with no notice, as I was in store, having already travelled to them. Avoid.
December 2023 by Jamie Scott
Brilliant store. Specsavers are franchises so they're not all perfect but this store is brilliant. Team members are attentive; I had a good experience
December 2023 by charlene logan
The staff are nice and friendly and welcoming
December 2023 by colin shaddick
This is the first time I have used Specsavers Queensway. I was particularly impressed by Raksha. On meeting her for the first time she explained the process, wrote out the costs of the different options I was considering, and was prompt and knowledgeable. She never badgered me just to make a sale, she simply gave me the information and left it up to me to decide if I was going to proceed. This initial meeting was what prompted me to use Specsavers and I am satisfied with my two pairs of glasses I now have.
November 2023 by Kathy
Good customer service. New spectacles very comfortable and are now my main pair rather than the back up
November 2023 by Lorik Gjakolli
Raksha was great. Great service
October 2023 by Vincent Chiedozie
I am so happy with the excellent customer service I received from Specsavers Bayswater. The staff are so caring and professional especially Jameo and Abdul.
October 2023 by Tino Mutasa
All 4 stars are for Basira . Specsavers sucks and she gave me good service for the first time
October 2023 by Farshad Shahhosseini
This visit was smooth, quick and I believe was accurate enough.Also thanks from Asmaa. She was nice.
September 2023 by Regina Boet
Our family has been using this Specsavers Queensway branch for many years and have always received top service. We have been helped by Raksha every time and she has been absolutely wonderful. She's knowledgeable, efficient and solves every problem. As long as she's in this branch, we will keep coming back.
September 2023 by Jen Langford
I so love specsavers and being English there is one right where I want one in London and right where I need to go in Brisbane town too as it should be