September 2023 by Pivi
There is blonde guy who make coffee. Always in rush and didn't give good service.. the time was about 12:00 pm not rush time. He never give me a good coffee. Always half of cups and test not
September 2023 by Arran Dulai
Really poor service from the female server when I visited this morning 31/08/2023 10:20am
May 2023 by Emma Hill
Quick service, good chai latte
May 2023 by Jonathan H
went in to Starbucks americano and hot milk. the sound man that served me was so disinterested in 'serving' it was un real. I get that it might not be easy making coffee for people in St Johns Wood all day long if that's the way you feel. get out of hospitality and do something else... I asked to redeem one of my reward coffees, which I have never done before, I asked him to help. he proceeded to then take money from my Starbucks account and play possum on the fact that he had done that. effectively STEALING from me. no apology he then started to smirk and laugh at what he had just done.agrivating the situation. The manageress stepped in, she was excellent and dealt with it. BUT the store is filthy the staff are average and it just wasn't a pleasant experience. Go to LAURENTS its mils better coffee served by good people that care about what they are doing
April 2023 by Awo B
The place is get my coffee off crosswall is lovely, however they have no customer service number I have been with them for only about three months since I relocated from America down here could not link my gift card to my app on my phone so therefore I was not receiving any stars after so many attempts and my emails not being responded I completely deleted my app. Will never be stepping foot in any Starbucks uk . Horrible service even when you are on chat with customer service you are being cut off . Horrible if there was anything below one star they get it so disappointing such a huge difference from the ones we have back home in America ???????
April 2023 by C
Absolutely lovely service from lovely ladies that work in this shop. The nicest Blue Raspberry cloud frappucino ever! Highly recommend especially in warmer weather ?????
April 2023 by Sharon Howe
Ordered a mocha but got a latte. Staff were dismissive
April 2023 by cj
Absolutely lovely service from lovely ladies that work in this shop. The nicest Blue Raspberry cloud frappucino ever! Highly recommend especially in warmer weather ?????
April 2023 by Safari23792235138
I ordered a coffee, member of staff added to much hot water in my coffee, it was so watered-down, their was no taste, I complained and the staff said it was standard, she didn't say sorry, get me a fresh drink, forget about a refund and they didn't care.
April 2023 by Dean S
One of the worst teas I?ve ever had. No strength whatsoever. Need stronger tea bags. Terrible please try harder
March 2023 by Tina B
Visited Sunday at 2.10, queue was about 10 deep, such slow service, left at 2.40 after having to ask for my drink after others were given theirs before me, staff were polite but so slow. Won't be visiting this one again!
March 2023 by mariaw996
Very disappointed in this company. W9ent with a friend who has chrons and I myself have food intolerance. No herbal teas no de-caf. Though they were very pleased they had oat milk and almond milk both no good if no ecaf. And if you cannot have carbonated drinks or coffee. Get a grip - cater to all needs like all others do. Won't be going again. Shame on you
January 2023 by Leslie Butler
Ivan and the crew took care of us after a spill. Thank you guys.
January 2023 by Callum Donoghue
Nice coffee shop. Polite staff. Overpriced as per usual, however services was quick and efficient .
October 2022 by Panida Yasothornsrikul
Very Nice staffs but sometimes not very nice coffee . When you got coffee as not your order , make your day starts with sadness ?
