January 2024 by Denise Cook
Excellent branch. Staff are always friendly, helpful and welcoming. Always give help and advise if needed.
December 2023 by katimini444
A Very good branch and so welcoming. A very pleasant customer service. Many thanks to the team at Clapham Junction
November 2023 by alex smith
I had to travel to this branch since my local Tooting branch has appalling customer service. They resolved my issue swiftly and with the best of manners; very pleased, thank you very much.
October 2023 by Mohammad MalekZadeh
God a great help from Abs very kind best bank member of staff I have seen ever
June 2023 by M F
Helpful friendly professional professional staff
May 2023 by Finess man
I try to open an account , but that lady was very arogant and she was trying to find all kind of excuses , at the end i had to give up and leave .......
April 2023 by Lynda Newell
Clapham Junction was good
February 2023 by Barry Coleman
Very helpful customer service,all ways helping out.
December 2022 by Monika Alicja Anastazja Wasilewska
Hostile to anyone who's not natwest customer.
October 2022 by Deepika Reddy
Unimaginable line outside the door for talking to a branch agent regarding accounts. This was during the lunch period, so you expect a longer line than otherwise. You don?t expect 3 out of 4 agents to be allowed off on an hour lunch break at the same time. Such a predictable issue leading to terrible service.Further branch agents don?t know when you can add people to certain accounts and are unwilling to open accounts in person. What is the point of an in person branch if the employees just insist on you doing everything online (even when you explain that it doesn?t work) rather than actually help?This branch deserves either new management or to close as currently it?s not fit for purpose.
January 2022 by Tasty chef Jamal
Amazing and helpful people here
January 2022 by cafe Parisienne
Best customer service in UK
August 2021 by Stella G
I was helped by a couple of friendly female staff to sort an issue I had with my account but only after dealing with some unfortunately condescending male employees. There was one particularly helpful female member of staff who went above and beyond, stayed in later after work to help me resolve my issue and phoned me to let me know afterwards that she had successfully solved this issue. Because of this I would return to this branch as the lovely ladies who work here so redeem it.
August 2021 by Sharmarke Mohamud
Hands down one of the best branches that natwest have. This is one of the best branches natwest have in south London and I hope all other natwest branches take their example I will most definitely go to this branch more often even though is a bit of a travel for me because of the great customer serviceI will take the travel.
August 2021 by Carron Cox
Staff always so helpful and very professional.
