August 2025 by Pilar Aramayo Prudencio
Customer service is appalling - they make you write down your name and date of birth on a piece of paper, only to make you shout it out three more times to different employees. Each of the four employees will also ask if you received a text message? and after half an hour they?ll say the GP prescribed something that does not exist or is out of stock or any other excuse. This is the third time this happens to me. So frustrating!
August 2025 by Frosina Ilioska
This pharmacy has so much potential if they change just one staff member! I live very close to the pharmacy. I have been going there long time since I?m on repeated prescription but since this guy ( I think is African) works there I don?t even want to get trough their door . So so soo rude, it seems like he hates every one around him and his job in the pharmacy . I stopped going there because of him. Few times I went and he is like ? what you looking for?? ? oh it may be somewhere here or may not be ? then he walks away. He doesn?t care about service or customers . I don?t know why they still keep him there. He literally ruined the pharmacy, I now changed my local pharmacy for prescription to another one on Battersea park road because of him even though this one is 2 min away from me. I also advise all the people I know to stay away from there. I only gave 2 stars because other people who work there, sometimes they notice his rudeness and step up and are so polite and serve you as it should be. If it was for him only I would give 0 stars if I could. Utterly awful, don?t understand why he is still working there .
July 2025 by Alex I
They don?t have many things that pharmacy should have
July 2025 by Amit S
Thank you for assisting me today with my problem! Very helpful staff.
July 2025 by Keith O' Reilly
Harry who works here is the best. He?s always very friendly and makes sure I have everything I need. Thanks Harry!
May 2025 by mohammad ali puthiyodathel
Allways medicine delivering week later. the reason of delay medicine not stock. i am not happy this
pharmacy .so i am left?
February 2024 by Sador
I?ve been coming to this pharmacy for well over 10+ years now and although the service and communication generally can be slow and cause inconvenience, I feel for this pharmacy as it just feels they?re short staffed and on low pay. Really bad pay in fact. I?ve seen staff come and go too often and I get why. The building could do with a refurbish but that won?t happen. No funding I assume. I feel for them more so but they?re friendly bunch.
February 2024 by Patrick Lowe
Check expiry date of medications they give out, most only have one month left and nearly expiring, also very poor customer service.
January 2024 by Zzz Oss
Awful service at the counter. Doing a huge favor to serve you. Ignorant and indifferent.
December 2023 by Jasper
Useless. Called yesterday to confirm what time flu jabs would end for the day, was told 5pm. I walked in at 3.30pm and was told the only person who could administer the shots was on an hours lunch break and couldn't be called away, so I could wait around an hour or come back another time. No warning of this when I called earlier.. I left without the jab.I then phoned again this afternoon asking them to confirm I could stop by in the next half hour for the jab and was told yes. Once I arrived, was informed all vaccines had run out early in the morning which means they must've been empty before I'd even called them. Staff incompetence doesn't begin to cover it. Don't bother calling ahead as you can't trust them for an honest answer. Word of advice - save yourself the time and go to the next closest pharmacy instead!
November 2023 by Soph
The best!?
September 2023 by Francesca Cara
I have been to this pharmacy 3 time, allways they are been kind and professional, in person and on the phone. Thank you
July 2023 by Princess Jagdeep Panesar
Very good and excellent customer service. It beyond get ky medication ready on time. I'm happy with the stuff. Thank you.
February 2023 by Ellie Jones
Rang in the morning to confirm prescription for antibiotics was ready for collection. Following this phone call arrived at the pharmacy to find it closed for hour whilst they have lunch. Nothing about these closing times online. The person on the phone didn?t think to mention it earlier in the day. I rang with no answer and had to wait outside for 40 minutes whilst sick. Whilst inside no apology as 5 colleges all come out at once. Awful! Not my first unprofessional experience with this pharmacy and will move in future to a competent service.
October 2022 by Melissa Beaumont
Whilst I have always found the staff helpful, when I visited today I overheard several members of staff openly berating someone with a mental health difficulty. When I challenged them about this the female pharmacist was argumentative and trying to defend this as a private conversation between colleagues although this was been held in an open space where patients are present. Really unprofessional and unkind behaviour.
