March 2024 by Jeremy Fennell
Good for the times. Civilized, with friendly and approachable staff. Excellent fish and fresh meat. An improved supply of small compostable bags for loose vegetables and fruit is good to find.
March 2024 by A
Horrific experience coming here after so many times. Some old Waitrose lady with glasses first decides to shout at me in public for no reason accusing me of stealing rudely asking where I paid when the self check out store is literally on the other side of the exit. Yelling I needed to print a receipt all because she couldn't keep an eye on me. Even after saying I told her that I didn't need one though she kept yelling. Not my problem if you can't see everyone. I paid and wanted to leave quietly instead got accused of stealing and shouted at in public. Train your staffs to show respect for customers.
March 2024 by Pesciolina
Empty shelves and astonishing rude members of the staff. Gift cards never work on the self checkout.
March 2024 by Pong Trometer
Great informative staff, with true customer care of family business.Wonderful staff like Sarah on the cashier desk always taking care with customers to make it a personal shopping experience that is full of welcome .This branch definitely makes shopping local, a community experience.
February 2024 by Mahsa A
I was served at the checkout by a lady with hijab called Sarah, she gave me great customer service she was polite, patient and gave me new information about the Waitrose card - I?m a regular shopper at Waitrose but never had such a nice encounter before with staff!
February 2024 by Gergely Lovas
Generous spaces , friendly staff, baker, cafe shop and wide selection of wines and spirits - all that just seconds from the Granary square, the newest development of King's Cross area - pop in and enjoy it yourself
February 2024 by Ashok Parekh
What once was an amazing grocery store has been reduced to nothing. Its terrible. On a Friday evening at 6pm the shelves are bare. You can't even get sour cream.I remember the days when it was a lovely shopping experience Jazz on Thursday night etc.It pains me to say but go elsewhere is you actually need groceries.So sad
February 2024 by Jamie David
Terrible customer service. Got a telling off from the worker for leaving self-checkout to replace an item. They have nothing better to do than send security to the door because they thought I would steal a salad?! I don't need the worker to cut me off and say "let me tell you something.." No you don't. I was perfectly polite and left without making a purchase.
February 2024 by Kathryn Little
No gluten free options in the cafe. No gluten free section in the chiller and the tap in the disabled toilet not working. Also no staff around for me to question any of the above!
February 2024 by Tom L
Great cheese selection!
February 2024 by Alice Jones
Great chill out bar with lots of options in Summer. I bought a Pimm's and garnished it with products bought in store. BUT why advertise a no-alc when of the main strengths of the partnership is wine buying. The company wins awards every year which bring in revenue especially if star buys are marketed in the bar. The jazz evenings are ideal for special events such as world class sport and let them know, the bar sells espresso.
January 2024 by Tom Ryan-Elliott
Extremely busy but friendly staff and lots of seats if you'd like to have lunch and relax
January 2024 by Eddie Wong
Our favourite place to shop for groceries. Nice bar to chill out with a good selection of wine from Waitross itself. Corkage is £ 9. Joseph the bartender at the time we were there was attentive and friendly. Order a nice food platter to accompany the wine.
January 2024 by Salvatore Pascale
Extremely poor customer service and rude staff
January 2024 by hassan fathi
Beutiful and nice place for shopping