March 2024 by Justin Zhao
very good experience, Bhaumik helped me a lot. HIGHLY RECOMMEND! highly recommended!
March 2024 by Lola G
I?ve been using this mail service for several years and have always been satisfied. I especially want to highlight the professionalism of the staff ? Nandini and Bhaumik, who are always ready to help and solve any issue. Reliable and convenient service.
February 2024 by Tina Wade
I was in a rush to post a parcel went to the post office very flush because I had to meet a deadline, Bhaumik and Nandini were very helpful and kind fill out the form to relieve my stress. The best post office in Cally, very polite and helpful to everyone
February 2024 by Zinie Zhang
nandini and Bhaumik have helped me a lot for shipping parcel. Very kind and friendly service. This is my favourite post office even.
January 2024 by Muge BN
Friendly staff, and fast service.Average clean store.
December 2023 by Blue Sunshine
I came to pick up a parcel and the young Indian girl with black framed-glasses said my item wasn't in because that has happened to her before ,and blah blah blah. However, I had a notification that it was delivered to my local post office, she insisted it wasn't in, without even checking the notebook containing all the names of the owners of the parcels arrived in the post office. She persisted saying it wasn't in without even checking the book!! I had to insist, as she was sending me home without my parcel since a big line started to queue up.As I refused going home without my parcel, she then decided to check the book, and there that was my name!!!She didn't even apologise for her mistake for not even bother checking the book!!!She is very rude and unprofessional, the owner of this branch choose re-train her.
November 2023 by Hawa Kamara
Nandini is a very very good assistance and advisor. everytime i come to this post since 1999 and i am very local customer and also the owners of the post office, and team are fabulous and respect for savers.
October 2023 by Gregory Barrow
Fantastic service at this Post Office, today, from Mrs. Patel. She was charming, helpful, informative and efficient and helped me to quickly complete several tasks involving posting of letters domestically and internationally, returning an Amazon parcel and depositing a bank cheque. It is amazing how much you can get done at small post offices and I really could not have asked for more from this branch.
October 2023 by Bethsaida Pascual
Had a good experience with one of the staff here, Nandini. She helped me with a package I was sending to my home country and explained in detail the differences in rates and fees. Kudos to your team.
October 2023 by Weat Mattis
This is the actual location of the post office. The staff were friendly and helpful.
August 2023 by downunderscape
This is the kind of post office that makes a community. In particular, to Hannah and Nandini, who helped me considerably send a parcel to Australia. I was having a very stressful day, and despite being close to the closing time, both Hannah and Nandini provided fantastic service and always went the extra mile to ensure that I was able to successfully send the parcel. Hannah and Nandini are two genuine employees that show how sometimes the small things are what can really change someone's day. Thank you to both.
May 2023 by Jack Tate
Absolutely disgraceful customer service here. I bought my tracked postage label online (print at home) and took it to be scanned at the counter. My parcel (which I send regularly) was marked as weighing 0.03kg. I am allowed a weight up to 1kg for the same price. The teller at the counter informed that my parcel weighed 0.031kg and was on the verge of rejecting it, when I informed him(politely) that I was allowed a parcel of up to 1kg for exactly the same shipping fee. He then started to shout and humiliate me in the shop, as though I was trying to defraud the post office out of a 0.001kg additional fee, which clearly I was not. His behaviour was completely unacceptable. I will NEVER use this post office again. Ever since these businesses have been franchised, it is hit and miss whether you get pleasant staff. I use a variety of London post offices on a daily basis and this is by far the worst treatment I have ever received. If I could leave a zero star review, I would. No one deserves to be shouted at under any circumstances.
April 2023 by Jack T.
Absolutely disgraceful customer service here. I bought my tracked postal label online (print at home) and took it to be scanned at the counter. My parcel (which I send regularly) was marked as weighing 0.03kg. I am allowed a weight up to 1kg for the same price. The teller at the counter informed that my parcel weighed 0.031kg and was on the verge of rejecting it, when I informed him(politely) that I was allowed a parcel of up to 1kg for exactly the same shipping fee. He then started to shout and humiliate me in the shop, as though I was trying to defraud the post office out of a 0.001kg additional fee, which clearly I was not. His behaviour was completely unacceptable. I will NEVER use this post office again. Ever since these businesses have been franchised, it is hit and miss whether you get pleasant staff. I use a variety of London post offices on a daily basis and this is by far the worst treatment I have ever received. If I could leave a zero star review, I would. No one deserves to be shouted at under any circumstances.
April 2023 by Jean Johnston
I was in on Saturday posting two special delivery items which had special requirements, including lithium batteries, laptops, and camera lenses. I was very nervous about posting them, but Hannah was extremely helpful and informative and went above and beyond in her assistance to me. And she did all this while getting horrendous abuse from a very aggressive couple who were in the queue. I thought she was fantastic and asked her name. I intended writing to her, but then I saw that I can give the PO a review instead. It would get ten stars if it was up to me!
March 2023 by Book Fairies
Always helpful and kind! They do a great job and were also fantastic over the lockdowns. I use them for all business and personal post!
