March 2024 by tristan quien es
Just placed an order at 1:30 am before closing. It got confirmed and I followed the tracking until it was out of the oven when I waited 30 minutes outside (I live 0,3 miles away) for it to instantly switch to delivered (not even in delivery first) and obviously never got anything. Absolute scam.
February 2024 by - cowman -
Ordered for delivery - ok big mistake, there was a driver's strike - but they took the order at 7pm - nothing came until status changed to delivered at 11:40pm - of course nothing had been delivered. I called them and they lied and said I had ordered for collection - I had proof of this. They say they will refund my 40quid - can you trust liars? Will never consider these charlatans again...AVOIDUpdate: 1 week on, still no refund or reply to emails...
February 2024 by Fulya Fu
Ordered food, waited from 6pm to nearly 12am. The system showed that it was delivered at 11:40 pm. However, we did not get the food nor any calls. Not only that our pizza never came but the staff even tried to lie that we ordered for collection. We are very disappointed in the service and felt gas lighted?
February 2024 by Lolita Jones
Love the
February 2024 by Scott Tucker
Ordered a pizza for delivery and due to a system error it came back wrong, Thankfully Raj(I hope I spelt it correctly) was able to help me and provide me with a replacement pizza. Raj was very kind, friendly and calm, despite me being slightly agitated/aggressive on the phone with him, which I feel quite bad about. Thank you for the amazing service and great pizza. Please give Raj a raise! He deserves it. Need more employees like him. Apologies once again.
December 2023 by Alysia Wanczyk
We ordered a few pizza's for son's birthday, but they never arrived. Never called. Nothing. We call every day to talk to the manager and arrange a refund but he's "never in." Waiting over a week for a refund that doesn't appear to be coming. AVOID AT ALL COSTS - at least for delivery.
December 2023 by Vadim Turilov
I made an order for collection, and automated updates still showing its being prepared. And despite the store have my phone number no one called.I have waited for over an hour, until called the store asking for my order status.Jus to find out it was already prepared ages ago, and. O one even cared the contact me or update the systemWhy are you having track my order of it either not working or no one seems to care to updateWhy have I paid 50 quid and know need to eat called pizza
December 2023 by J K
Gave them a few chances, order delivery online and no recourse for incorrect items. Which has happened both times, told them in person if they keep making lower quality compared to other papa johns id leave a review, well here we are
November 2023 by Sergio Garcia
The pizza box arrived smashed, half of the pizza didn't have ingredients because they had fallen into the other half. I ordered two different types of pizza in each half and ended up being all mixed in one halfEdit: At least they compensated me after I complained, might have been a problem with that driver in particular
October 2023 by Pareesay Kamal
Something has definitely changed here because it used to be much nicer and the pizzas used to be much nicer 2-3 months back. Maybe management or staff is new.
September 2023 by Rosalind Rooney
Love the American hot, always good deals for
June 2023 by 41414663 41414663
Staff are friendly and helpful. Lovely food and the restaurant is beautiful
May 2023 by sekouba Condé
Best Pizza Express I've ever been to. Food was delicious, and the staff were absolutely amazing.
March 2023 by Chrissie Tuite
Pizza was dry and cold due to it being half hour late as the driver got lost. He was new, so forgiven. Had to eat it as we were so hungry. Garlic bread was burnt, couldn?t eat that. Called Islington branch, I was very polite. Was told it was because they were busy ? so my question was do you not have quality control?? Wasn?t offered a refund for the garlic bread, but offered extra when I order again, however we are on an overnight stay in London so that wouldn?t work. I politely asked that they quality check their food before letting it out the door. This is the worst papa johns we have ever had, we normally enjoy them, it?s put me off ordering again.
January 2023 by Mateo Wirth
Ordered pick up and had to wait 20 minutes past the pick up time to get my order.