August 2025 by Zerlina Hughes
Laima at Halifax Islington?s branch went above and beyond to be helpful. Fantastic service. Thank you.
July 2025 by D Wylie
Terrible customer service: rude and unprofessional. All they do is say ?use online banking? or otherwise speak patronisingly to elderly customers in need of assistance, as they mess up payments and behave incompetently. Bizarrely they also use the desk nearest the front door as the place for customers to make transfers, side by side, rather than making use of the large empty building behind them.
July 2025 by Christiane Comins
I was thinking of changing bank but thanks Entirely due to the Wonderful Laima I decided to stay. And how grateful I am because once again she has come to my aid. Yesterday she even stayed late until my problem was sorted. It is wonderfully reassuring to come across such dedicated service. Thank you Laima. I will stay at Islington Halifax forever! ????
May 2025 by Taiyewo Ogunlade
Just want to hanks to Angela in Halifax she is very helpful, really appreciate her help sorting out my account:
April 2025 by M B
Raced to get there on time. Reached the entrance door at 12:55 on a Saturday bearing in mind it closes at 1pm. The manager shut the door in my face. Terrible terrible service, really needed to deposit some cash as the bank will be closed for 3 days due to Easter. This is what you get nowadays with customer service! Everyone is clocking in and clocking out.
March 2025 by Abigail Amo
Thank you for the financial advice.
February 2025 by Dorothy Abraham
I am very grateful for the assistance I received today. The stgfember was very helpful. Thank you Halifax. Highly recommended branch
February 2025 by gino morris
Because I met the manager who really helped me out today. 5 start service. Thank you Mahesh
February 2025 by Dawit Kebede
That's perfect very happy with the service. Thank you
December 2024 by Marvin West
It is a huge shame when all staff members are kind and polite - then one called Tayyab is extremely rude. ?What do you want? was the wonderful customer service given today at Halifax Liverpool road. Usually most of the team here are so kind and courteous
December 2024 by yellow simms
Very good service. Thank you limbert
November 2024 by shaf shaf
So helpful and helped me out of a difficult situation 5*
July 2024 by Beverleigh Atheis
Laima was the most kindest, warmest, most welcoming lovely lady. I went in with my Mum (83) and Laima couldn't have been more kind. She resolved my Mum's issues so quickly. A big thank you to such a lovely lady.
June 2024 by Alicia Upton
Laima was so helpful - really patient and professional. Thanks!
June 2024 by Rose-Marie Yorke
Mahesh was extremely helpful and patient. His IT knowledge and skills was first rate and he used this to set up my Internet banking. I'm very grateful as it saved me trying to muddle through it at home