June 2022 by E7519XEmarineg
We spent two weeks in this hotel. If you are looking for a good food you can chose this hotel. If you are looking for a good, modern & comfortable room, forget this hotel go for another one. Old-fashioned rooms, bad bathrooms. Housekeeping was bad. Quite bad service. Only after my talk and message to Mahmoud Ismail (Hotel Manager) we got good service for the rest of our stay. Qebabji (If I spell correct the name) restaurant was the best. Great service & great food. Really enjoyed. Indian restaurant - worst service, food ok. Italian restaurant was ok, service was better after my comments. The Reef Oasis offered buffet dinner & supper, so we go there, and breakfast we had in Sentido. I liked fresh juices served at the breakfast. The hostess Ukrainian girl was very nice. I liked service staff in lobby bar. guys were really nice. Special thanks to Saher. Staff in reception desk must be trained. They are just bad. Another Ukrainian Girl sitting next to reception provided excellent service. Big thanks. Al in all I would not recommend this hotel. It must be renovated urgently & improve service level. Special thanks to Restaurant manager in Reef Oasis Mahmood & his colleague serving in Qebabji. Great guys both.
June 2022 by Esmaeilbarakat
Great hotel. Perfect place for vacation with children.Good sandy beach and wonderful corals. Staff friendly and polite. All restaurants full of fresh and tasty food. Highly recommend Sentido for comfortable and relaxing holidays
June 2022 by mostafaapdo78
Excellent vacation ? We really enjoyed our vacation in sentido reef oasis starting from the reception staff begging with Mr Mohamed and all the staff working around you at the restaurants, swimming pools, and the beach. About the food was really delicious and the variety was very good About the beach you have the begging of the beach is sandy suitable for the children then you have the coral so you can swim with the fish literally You hardly find hotel have every thing you like but sentido reef oasis aqua park did it. Finally I like to thank all the staff in sentido and I will come back soon ISA. Please keep it up.
May 2022 by Tracey B
We spent 8 nights at the resort and the service from the minute we arrived was exceptional. We must say a special thank you to Mahmoud who couldn't have been more helpful. We arrived late, 1.15am, and all restaurants were finished for the day but Mahmoud brought us some sandwiches which we did not expect at all. The dive centre were also great and I must give a big shout out to Ali who guided my daughter through her Open Water Course. We spent a lot of time at the pool near Mo's restaurant and the pool guys there were incredibly attentive the whole time as were the guys that work at the bar there. The resort was clean and very nicely maintained and the restaurants on offer have plenty of choice. We felt thoroughly relaxed and very well looked after during the whole of our stay and we would definitely highly recommend the resort.
May 2022 by Odyssey09938673496
It was amazing ! We enjoyed our stay a lot , the staff was very kind and helpful , the food was really good ; many choices and many specialities! Many pools and the aqua park was fantastic , we enjoyed it a lot with our nephews ! The view was a breathtaking? we will be back soon !!
May 2022 by 222emym
Amazing place for family stay. Sandy beach and corals are very attractive, children enjoying all day. Food at all restaurants was really delicious. View from Moonlight restaurant is my favorite)A lot of thanks to all the staff who was friendly and smiling, service at Sentido is great.
April 2022 by artyom_gasparyan
First of all, I would like to thank you to the staff for the great hospitality and readiness to help. Everything was perfect, restaurants were at the highest level and service was very good. Looking forward to coming back soon!!!
April 2022 by RiteshM948
Just returned from a fantastic all-inclusive week at the Sentido Reef Oasis Senses Resort. Loads to occupy the family with amazing pools , on site waterpark and great food. Service is very friendly and professional - special mention to Omar and his colleagues in Mo?s restaurant for looking after us so well! The resort shares facilities with the Reef Oasis Resort and the beach with water sports and a very efficient diving centre is a short walk and a shuttle bus service runs all day. Loads of options for eating and drinking - high quality and varied food with great service. Reception and Guest relations team are helpful and professional Good WiFi connection and speed.
April 2022 by Ahmedahmed125
Favorite hotel in Sharm. Everything is perfect that's why we back to hotel more times. Great location and great coral reef. Tasty food in restaurants and beach bar. We enjoyed diving this time, special thanks to diving club team . Will back again and recommend sentido to everyone who want to relax in sharm.
March 2022 by 0miham
One of the best hotels. I don?t usually write reviews The room is spacious and clean The staff are professional and friendly. It?s safe place and clean for families with children Variety of food from 2 different restaurants plus 3 a la crate which were bookable We can?t thank the staff enough for making our stay memorable We would love to come back one day
March 2022 by 332AlanD
This was our third, and best, visit to Sentido Reef Oasis. We have visited Egypt many times but this remains our preferred destination. Everything is perfect: the location, the rooms, pool area, restaurants, snorkelling on the reef and, finally, the terrific service from every single member of staff. We had originally been scheduled to arrive in November but we had to reschedule till March but, during this time, I was in regular communication with manager, Sharif, who is a wonderful human being. I'd requested a particular room but, due to Covid and the Russian invasion of Ukraine, occupancy was lower than normal. This meant that my request could not be guaranteed however Sharif kept me up to date and bent over backwards to ensure we had a room in an area that we found suitable. The ultra efficient service continued after we arrived. Nothing was too much trouble for him as he was determined that we should be treated almost like royalty. I won't go into too much detail about the resort as I've done so before but suffice to say that standards have been maintained. What I will say is that the staff are perhaps even more impressive than on our previous visits - and that's saying something. The level of service is remarkable and I feel it only fair to highlight a few people who really excelled in their efforts to ensure that we had an amazing time. For reference I have enclosed some photos of some, but not all, of my new friends: 1, Ahmed, our barman, was incredibly efficient with drinks appearing by our side as if by magic whenever we were ready to order. Funny and very friendly - he's a lovely young man. 2, he was ably assisted by Walid and Medhat both of whom were always ready to have a laugh and a joke while preparing your drinks. 3, Omar in the restaurant was always smiling, always helpful and determined we were always taken care of. His colleague, Khaled, and his manager, Assad, were equally impressive. 4, Ahmed, our pool/towel guy was always present and able to help move beds, provide fresh towels etc and he was ably supported by two colleagues whose names, unfortunately, I've forgotten/ 5, Moustafa seemed like my personal driver - always ready at a moments notice to drive me down to the beach in the buggy while insisting that I call reception for a lift back from the beach. 6, I've saved the best for last.....Yasmeen, on reception, is lovely both inside and out. I had a couple of minor issues but Yasmeen was always able to provide a solution, helped by a warm smile (as was Sharif, to be fair). Nothing was too much trouble and, from what I saw, she greeted every guest with a calm, friendly demeanour. All of Sharif's front line reception staff impressed, not forgetting Anastasia, but Yasmeen shone most brightly. I predict that this woman has a bright future in this industry. I know that reviews are very important to the staff and the management but I would not praise this resort and the staff so highly if I didn't mean it. I did not encounter a single member of staff who didn't impress. Oops, I forgot to mention the cleaning staff who kept our room in tip top shape, providing clean towels daily, tidying our mess etc. So, to sum up, we've been to Hurghada as well as Sharm about a dozen times but, now that restrictions on travel from Scotland have been lifted, I can safely say we will always return to Sentido Reef Oasis. The snorkelling from the beach is the best I've encountered and the resort itself has retained the level of service to which we've become accustomed. To the staff - thank you all, my friends. I look forward to seeing you all as soon as possible.
March 2022 by keith730
First time back at this hotel since 2015 due to flight restrictions and covid, but definitely not disappointed, as good as ever. This is one of those gem of hotels which you don?t really want to share because then everyone will know and go there! But, the hotel deserves every bit of its credit and custom. For us this hotel sits firmly in the ?excellent? bracket. There is a really hard working team of staff behind its success, front of house, kitchen staff, cleaners, gardeners & maintenance whose contributions make it such a lovely place to stay. The food is of good quality with chefs only too delighted to accommodate any extra needs. The staff in the restaurant are all very attentive, special thanks to Khaled for looking after us. Great bar team, thanks to Walhed and the two Mohameds for not letting our glasses run dry! From sitting around the pool, to snorkelling, enjoying the beach, a great hotel for relaxation -I mean, you don?t even have to put your towel on a sunbed it's all done for you! We booked flights, hotel, transfer separately, all easy to do (or use On the Beach). Not a lot of English guests at the moment but this didn?t impact on our enjoyment as we were so well received. Hopefully more people from the UK will start to come again, it?s perfectly safe and security in the airport is excellent. Can?t wait to return in October (that?s how much we enjoyed it!) Thank you everyone at Sentido Reef Oasis Senses for making our holiday so perfect once again!
March 2022 by 670poppyl
I?ve read so many reviews saying Egyptians are rude, well not here! Amazing attentive staff. Never experienced anything like it. I thought the resort wasn?t on the beach as everyone was saying you get a 10 min bus ride. The resort is on the beach! If your room is near reception, you walk through the beautiful grounds or take the on-site bus, if your room is near the other end, it?s a 2 min walk. Book into the restaurants ASAP. The Indian in particular is really good. Dancers were great. There are lots of Russians as people have said, but the food is international. Only negative is the guests playing their music on their phones or on a speaker. You?ll be sat on the beach and someone will rock up next to you blasting out Russian music! Not a fault of the resort of course, but it happened so much that I think a sign would be helpful. Even at lunch, people are watching football on their phones with the volume right up. Very odd. The heated pool is lovely and really big. Aqua park is excellent. Please add more ice cream options for guests and baguettes for lunch at the beach. Thank you for a great stay.
February 2022 by 379suiw
It was our second time visiting Sentido. The staffs are very nice and helpful. There are many choices of the restaurants of course the good quality is excellent. There is shuttle bus service provided to the beach which is very convenient. Especially family friendly hotel. The pool view room is extremely beautiful.We will definitely return in the future.??????????????????????????? ?????????????????????? ?????????
November 2021 by hsem
Beautiful resort, rooms really nice, the reef right off the beach is really great lots of fish. Farouk at the bar by our rooms was lovey really took care of us! Along with the guys by the beach. Overall a lovely resort. food has been excellent also!
