October 2023 by Rebecca Smith
I wouldn't call this store 'Barking' as the closest tube station is Becontree. A small store and not much range in store to browse. A few people queuing up weren't aware that click and collect orders had to be typed into the machine upon entering, so this coudl perhaps be made clearer.
August 2023 by Farhan Siddique
I went to get same thing I really need urgent I travel all the way from east ham one of staff member say no cash card only what kind of service the doing will never go to screwfix barking and advised to other as well
August 2023 by Samuel Murphy
Been going there for 15 years and never been a problem
June 2023 by Alfie
Click and collect quick time ??
April 2023 by B Anam
prompt and good customer service and very helpful staff especially nadeem. will recommend.
April 2023 by Sayra Begum
Went to visit screwfix in barking. I went in and was buying a few different products. I had the product codes on my phone. Which i was reading out to the employee called Nadeem that was serving me. I kindly asked him to confirm each product he was adding as he kept getting them wrong. He then said why and then said for me to look at the screen if i want to confirm he had a bad attitude. He got very aggressive and confrontational in his demeanour. His colleague called Mary came over and said i as a customer am not allowed to look at the screen. My response simply was your colleague said to look at the screen. Now if he is not following rules then you should tell him.Nadeem proceeded to say he is the manager. He was also not wearing a name badge. Screwfix should definitely consider who they place in management as he is definitely not setting a good example to his subordinates. Which could clearly be seen in mary's attitude.I use screwfix alot for all my properties i have and manage. And have never experienced such incompetence.0 starts for Nadeem.
February 2023 by A Lovell
Staff needs training better. I was buying safety boots for my son ask if the boots i chose had metal plate in the sole was told yes. So i bought them only to discover on the way home this was not true. Had to drive back and change them.?
October 2022 by Dean Butt
Claim to ?price match? but they will only price match if difference is a few pennies? store selling product £10 cheaper was closed till morning - screw fix open till 8pm falsely claim to have a price match policy but they won?t stand by that policy if the difference is too much for them to stomach.Don?t say you ?price match? if you don?t.
August 2022 by Jabbar Khurshid
Friendly staff very knowledgeable, quick service. And lots of customer parking.
July 2022 by John Smith
Screw fix is a first class place to get DIY stuff
July 2022 by Muhammad Asad Khan
Service is good new manager is very nice he understands customer's issues, thabks for changing previous staff.
June 2022 by Daniel
Lovely shopping experience with great prices.Wonderful staffs, unique store.
May 2022 by Julie McCarthy
Very friendly and helpful staff. Great service.
November 2021 by Arun kumar
Nice and big store with lot of options. Easy to click amd collect.
June 2021 by Zohaib Malik
All of my experiences with the customer assistant, Tanvir, were of impeccable standard. This man gives you a smooth and pleasant experience during often stressful moments. He deserves a raise and should be highly commended for his ability to carry out his role at Screwfix. He has set the bar for the other branches who aren't as welcoming. If any of Tanvir's superiors are reading this then I would be deeply saddened if Tanvir does not see a higher role within your business.
