Unprofessional people working this branch I visit this branch last week regarding to double payment cut in my debit card reception lady give me debit card coustmer care wrong number after I tell this wrong number after give head branch number not helpful
September 2024
4 machines out of service inside the bank, no one looking into this and more than 15 people queing, 2 cashiers but 1 walked off and left the other 1 to manage the whole queue, queries station had 3 staff but only 1 answering queries, elderly gentleman had his card trapped inside machine but got no assistance and was distressed.... read full comment
May 2024
Halifax is the worse bank, their fraud department are trigger happy and make you feel like a Criminal rather then the so called victim which I wasn’t I know the payment I made was legit. Someone new in their fraud department really has nothing better so do. I’ve waited 4 hours now and seems like no one give a s*** that... read full comment
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