March 2024 by Jas Sin
Customer service outstanding, very polite staff. Shame people leave the tables a mess.
March 2024 by Sarune Satkute
Gabija the most greatest lady in Costa with her amazing service always smiling and makes me to go back again and again for morning coffee .
March 2024 by Alan Scrivin
Please not doing cleaning coffee machines before 8pm - 9pm. I don't waiting 5 mins for buses coming to work night.
February 2024 by Nima Ahmad I
Very rude old lady galss one always she try to make the other people bad front off new stuff in store shame we never go again ?
February 2024 by Tom Lawler
Very friendly staff. Very promptly served. And very clean. A lovely place for a coffee stop.
February 2024 by David Tr
Since it is a new manager there is not going well all the time Blondie manager angry doesn't know to treat whit costumer I'm used to be a regular consumer but because I like how mocca taste on Costa but I'm thinking to go Starbucks because of she .... Blondie manager not good person is first time on my live a manager angry start a argument whit a costumer without any Reason
February 2024 by Ian Tincey
Staff are friendly, polite and helpful.
December 2023 by john shanahan
Two women working there are quite rude. One replied to a customer in an angry way when they asked about the toilet code. The other was on the phone making a personal call while making the coffees. I was waiting to see if she made a mistake and she did, giving me the wrong size coffee and also forgot to call out another customers name who was waiting for two minutes to see if it was hers or not. On top of that it was clear these two colleagues were arguing about something.
December 2023 by Melissa Yebisi
Blonde lady? appallingly rude. Seemed to actually want to escalate a very mild situation about a toastie (I had ordered a ham and cheese toastie but she claimed I had said tomato and cheese). She was intent on having the last word, when the only thing to do in that situation is tell me my redress options. No need to get aggressive.She shouldn?t be front of house.
December 2023 by Fraise Thiemann
Extremely nice coffee, and even friendlier staff. Very aesthetically pleasing location as well, clean washrooms as well.
December 2023 by Humaira s
Terrible customer service by the two European ladies. I was waiting a while so I asked the lady if my food is ready she snapped at me for asking and said ask my colleague, then her colleague snapped at me as to why I asked her, absolutely terrible servive. I won't be going again.
December 2023 by Sam
Should really have 0 star rating. Absolutely the worst customer service. Rude is an understatement.
December 2023 by Kieron Palmer
The blonde lady who claims is manager was ridiculously rude to her colleague in front of me and my sister she then persisted to be rude and abrupt towards us. Huffed and puffed like she was the big bad wolf. I have been to many costas and this is by far the worse experience I?ve had. Don?t get me wrong it?s clean but the management role has got to her head and an apology to I believe her name was rija as she was very polite and looked shaken by by the angry energy she had received from the manager. Furthermore a healthy and safety hazard to get out the shop by having no handle on the door. If there wa a fire that would be a complete hazard
December 2023 by Sadia Ahmed
Really disappointed with the customer service today. I am a regular customer who placed an order and the barista making the order refused to give me one of my PAID hot drinks even though the cashier was assuring her I had paid. In the end very rudely she slammed the cup was making remarks how I hadn?t paid and made it seem like she was doing me a favour by making me one!! Absolutely rude. Does not represent Costa coffee morals at all.
December 2023 by William connolly
Had a very dry yet somehow damp almond croissant. No black forest, had to settle for chocolate orange which was ok. Not the best costa I have been to. Lovely black haired girl serving though.
