January 2024 by MM KK
Very very poor service and very slow . Also i felt that they are racist . they dont care what customer is asking and looking for .they waste your time alot.
October 2022 by N P
Really pleased with the professional service. Olga spent a great deal of time with us to plan our bathroom refurbishment and explain the different products. Nothing was too much trouble and she was always on hand to answer any questions. It was such a personal service and Olga kept us updated. We now have our dream bathroom. Thanks a lot!
October 2022 by Raj Singh
British gas told me they couldn't get parts for my vaillant turbomax boiler anymore as it was to old, City Plumbing Supplied all the parts I needed within 24 hours, plus wonderful customer service
October 2022 by Phil Braz
Great helpful staff, but the computer system lets them down.They do everything thing to help you, great staff.
October 2022 by Miri Burgaj
Bad customer service (tall blonde lady in the store)
October 2021 by R Martin
Great customer service from the lovely Claudia. She is so helpful and friendly. She gave me lots of great advice on exactly what I needed to order. Thank you Claudia!
October 2020 by Jeejay Alban
We don?t normally write reviews, but we felt in this case that we had to say a very big thank you and let other people know about the excellent service and the wonderful bathroom we got from City Plumbing/The Bathroom Showroom at their Barking branch in Alfred's Way. In particular, Claudia, our bathroom designer, was absolutely brilliant. Right from the beginning she worked with us to design the bathroom of our dreams: she helped us plan the bathroom, she spent time with us going through all the different options, explaining clearly the pros and cons of different choices and brands and showing us the products on the shop floor. In fact, she opened our minds to all the different possibilities that we could have. Any time I emailed she would always reply promptly and one excellent thing was that, in the end, we decided to have all the fittings and design from Claudia and City Plumbing/The Bathroom Showroom, but we decided to have the walls as acrylic panels from a different company. Nevertheless, Claudia asked us for pictures from the other company's brochure and she included that company's design in her bathroom design so we could actually see what it looks like. She even included the flooring and the skylight!! I?m including two images you?ll see her CAD design and the other image which is actually the Bathroom itself. Even though the bathroom is not quite finished yet (the sink and wall mirror have not been fitted), you can still see it?s amazing how similar they are!!! So, we really rate both the show room and Claudia and recommend anybody to go particularly to the Barking branch. We felt we could trust her on a personal level, we really benefitted from her expertise, and any problems that came up she always dealt with them swiftly. A very big thank you. Recommended 1000%
October 2019 by Mrs C
Superb service. Claudia was able to source exactly what we were looking for and went out of her way to ensure that we got what we wanted. She and Chris were always friendly and helpful whenever we called in - couldn?t be happier. Thank you so much, we?re thrilled with our new bathroom!
October 2018 by Kashif Haque
Very helpful staff! I did not end up buying because they didn't have the exact same model, but really I appreciate the time they took in looking for it and suggesting alternative options. Will surely go to them the next time I need something.
October 2017 by Julia Masters
Extremely helpful friendly staff and great advice received. Thanks Jay!
October 2017 by John Samuels
A1 service
October 2017 by Linh Ly
Was really helpful with getting me a boiler and recommending which one would suit be best for 5 radiators around the house. Gave me a lots of information and very good on price. Will recommend to other people for their great knowledge.
October 2017 by Michael Clarkson
Always come down here to pick up jobs needed for my company. Very helpful and if they don't have what I need they tell me where to can go to get it or order it in for me usually next day. A star service.
