December 2023 by Masum Readoy
Ishrat hussain was one of the best guy i met he was so nice too me Best customer service
July 2023 by Sherin S
Some of the pharmacy staff are arrogant and abrubt. I avoid this pharmacy if I can, there are plenty of other pharmacies nearby who provide a better service. The queues are long too because the pharmacy staff are too slow and are not interested. Some of them walk around like zombies when the queue is long. Today I was complelely ignored in the queue for a good while while the staff had a chat and did other things at snail's pace.(The staff at the tills are very good though).Once I was misinformed about the availability of a medicine and the ordering process by a member of pharmacy staff, and this had serious consequences as it was required urgently for someone who was seriously ill.
July 2023 by Aaron Ball
Always understaffed but the older lady who's worked there for years on the till is lovely and helpful. It's never too busy so the lack of staff doesn't matter much except the strain it maybe puts on that one woman. I see other staff come and jump on the till when the queue is a bit long but where they come from or where they go is a mystery.
June 2023 by Dharmendra Kondaveeti
Extremely rude staff, just they don?t care about people. I don?t know why they are even working in that profession, will not come back again to this store.
June 2023 by Ugn? Dovydaityt?
The most disgusting boots I ever been in! The staff is rude and unhelpful don?t ever think to visit the store with the buggy or if u disabled as there isn?t any availability to reach the bottom floor where all the cosmetics!!! The manager or supervisor unhelpful and rude !!!
May 2023 by Nikhil T
Boots Drugs Shop is an excellent place to shop for all your pharmaceutical needs. The staff is friendly and knowledgeable, providing exceptional customer service. The store offers a wide range of high-quality products, ensuring you find what you're looking for. The layout is well-organized and easy to navigate. The prices are competitive, offering great value for your money. Checkout is efficient, and the staff maintains a clean and hygienic environment. The store frequently updates its inventory, keeping up with the latest products. Overall, it's a top-notch pharmacy that I highly recommend for a satisfying shopping experience.
May 2023 by Yahia Hamade
I recently had an extremely disappointing encounter with Boots' customer service. The staff appeared disinterested and unhelpful, making me feel unwelcome and undervalued as a customer. I had high expectations for their service, but unfortunately, they fell far short. Their lack of attentiveness and willingness to assist left me dissatisfied. Regrettably, I cannot recommend this Boots branch based on this negative experience.
May 2023 by Laura
I had to come a total of 3 times to pick up a prescription. The first time, it was closed, the second time an older black lady with curly hair was extremely rude and unhelpful, I had to sort things out myself and come back a third time. Awful, awful, awful. I will never pick my prescriptions from this pharmacy again.
May 2023 by Masum Ahmed
Very hard working people are serving the community specially pharmacists and the elderly woman in the OTC. Really grateful for your service.
April 2023 by Emily Hathel
Horrible service would give it 0 stars if possible no communication within the staff, they have no idea what is going on, they have items in the wrong place constantly and then are confused if something is on sale or not. One staff memeber is absolutely horrible, extremely rude to mothers with young ones and absolutely horrible to elderly, she?s the one with a messed up mouth, she hurried and rushed an elderly lady constantly rolling her eyes. This boots is in need of a change as soon as possible
April 2023 by Liz Martin
Found everything I was looking for, the only downside about this place is often when I visit it is pretty busy (big queue and only one cashier), and so it takes a while for me to pay for the one or two items I need. Don't know if its because my visits coincide with busy times or not. Other than that, great service and helpful and kind staff.
April 2023 by ????? ?????
It's perfect for people who get colds often because there are Nasal sprays, syrups and even things for makeup or perfumes aswell!!!
March 2023 by Mário Rocha
For a pharmacy, the working hours don't accommodate for customers that work 9 to 6pm or similar. In order for someone to make it in time to pick-up a prescription, it would be necessary for this person to make special arrangements at work.When you compare with other stores across London, the business hours in Barking are far fewer.In addition, this store makes sure to add further confusion by having different working hours between the pharmacy and the rest of the store services, with the pharmacy closing 30 minutes earlier.
February 2023 by Lin Chi
This is the most disgusting boots I ever been in. The staff extremely rude. When I collect my order the staff tell me to read out for her because she doesn?t want to read herself. This is my fist read out experience for collet service in uk. Apart from that the staff always rude, feel like this brunch is not belong to boots and no brand standers whatsoever. Unbelievable. There is no 0 star otherwise I would give 0
February 2023 by M zafeer khan
Very unprofessional Staff. I have my prescription there but i been told nothing come there. I had chat with my doctor he confirmed that my Prescribed medicine must be there. Absolute Rubbished people.