May 2023 by Jen P
Ann-Marie was exceptionally helpful this morning. I needed to transfer ISAs and she made the process quick and provided an efficient service with a smile.Excellent service that definitely exceeded expectations. Thank you so much!
October 2022 by Pawe? Ka?u?a
Tried to exchange an old 1 pound coin with them. They said I need to have a bank acc with them to exchange it.. That's why I'm probably not going to have a bank account with them.
December 2021 by T J
Joke branch. They work if you want to call it that, the hours they want. Never open on time and usually closes around 2.30pm
September 2021 by slavka kostova
I received an excellent customer service today/ 27 08 2021/ at Balham brunch of Halifax. I especially would like to give praise to cachier Colin, the kindest and most helpful person I have ever met. Thank you Colin.
August 2019 by M Faizan
Had pleasant experience for opening accounts of my parent.
July 2019 by Mike Lewis
Just went to pay money in at 4.45pm but was already closed with a guy doing stuff inside. Says opening hours are till 5pm but obviously the staff want to leave at 5pm so donâ??t care about the customers. Cheers
September 2017 by Harry Trezona
Halifax staff here in Balham are magnificent
Waiting times can be long.
March 2017 by Dhruve Shah
Popped into Halifax to removed myself from a joint account I held with my former partner. I was visibly upset, and the cashier was very understanding, sympathetic and aware of my needs.
1 Star because I was upset at the time, so this was not a pleasant experience.
June 2016 by David Duell
Extremely upset when i was refused service when i wanted to pay money into my partners Halifax account over the desk, i requested a receipt for my records and the consultant refused saying i had to pay money in a envelope and post it in the internal box....This was no help to me! I have since complained to their customer services and finding out i was in the right. Customer service says next time to ask for Manager if this happens again.
