October 2023 by Filiz Besler
Unhelpful and rude staff . All I needed a stamp on my statement - being paperless and customer for 14 years, they said they didn?t have a stamp which was a lie as second colleague came with a stamp but only agreed to put a stamp on the one they print- but they don?t print more than 3 months. They lost a loyal customer today. Well done
August 2023 by Keep335
Staff is really friendly and professionally.Highly recommended
July 2023 by Lord Langley
This bank is normally good and very helpful but today I was served by the manager "the Australian guy" I wanted to put in 560 odd quid into my ISA and he starts asking me questions looking at me like I'm some dodgy person and kept asking me where I got the money from.... 560 pounds really? I told him anyway where it came from and tries to slip me up about it. then he looks at me like dirt. He put the money in to my current account instead of my ISA. I would normally give 5 stars but after my experience today they will get one.
June 2023 by Kevin Langley
This bank is normally good and very helpful but today I was served by the manager "the Australian guy" I wanted to put in 560 odd quid into my ISA and he starts asking me questions looking at me like I'm some dodgy person and kept asking me where I got the money from.... 560 pounds really? I told him anyway where it came from and tries to slip me up about it. then he looks at me like dirt. He put the money in to my current account instead of my ISA. I would normally give 5 stars but after my experience today they will get one.
March 2023 by TVT
The staffs are very friendly and helpful most of the times I come.
February 2023 by Barbara Domingos
Terrible customer service. I asked something and they give me something different. They never know anything and always ask the people to return another day. No life for this. Waste of time.
February 2023 by Berkay Gurgur
Great staff Alima was very helpful with some enquiries I had restored my faith in humanity definitely
February 2023 by Taiwo
I was been assist by jubeda . She's been very helpful calm with me. Each time I come to (TSB) I make sure She's the one that attends to me with her am absolutely fine I go home with smile
January 2023 by Maria Isabel Ortiz Gonzalez
The branch has terrible service. The first time I complained about it, got called by the reps since their service times were inaccurate online. Yesterday I went, the bank was closed an hour and a half BEFORE it was due.
July 2022 by K 8
Always closes at 2pm, does not operate on weekends
July 2022 by pitor szydlowski
closed bank where shows with open
May 2022 by Terry Ryle
Having checked the TSB Archway website for opening times, (Fri 13 May) I made a 30-minute bus and tube journey only to find a notice on the door saying the branch was closed all week. Non-updated websites are more bother than none at all.
May 2022 by Eser Usanmaz
Worst bank in the UK AVOID!
March 2022 by Syed Aun Mohammed Akhtar
Terrible bank, terrible branch. No wonder they're closing down.
February 2022 by Shahzad Abbas Ghouri
This bank is rude and there is really bad serves my family and relatives are very upset I don?t recommend this bank because they won?t talk to you they would shout this isn?t a good place every time when it is break for them them they would close the bank and people wait outside for it to open again
