December 2023 by Demi T
It is a good shop but too loud. I can not stand the loud music and leave usually.
October 2023 by Maureen Higgins
Just purchased another pair of Trainers from JD. Great service and kept informed every step of the way when I ordered trainers. Lovely people will be returning.
August 2023 by Kido Diai
Store assistant called Rio gave a superb customer service. Went above and beyond the usual expectations these days. He is an asset to the company. Well done Rio
July 2022 by London Man
One e more, I have visited JD to buy and return Nike DRI-Fit, I was welcomed at the door by DJAMAL, he asked if he can help , I informed him that I want to buy and return some stuff, he was the most helpful, professional, polite , knowledgeable and kind . He advised me about the options they have and which one is suitable for my son ,\\n\\nWhen I went to pay for the items , I was served by a lady called LYNA.\\n\\nAgain LYNA was so kind, helpful, supportive and knowledgeable, I didn?t wait more than 3 minutes , and she has done refund and finished the purchase in 3 minutes ,\\n\\nI am so blessed that these two employees are working at JD, to be honest most of JD staff are like Djamal and LYNA\\n\\nWell done both of you for your kind help\\nAnd god bless you
June 2022 by fofo alwahsh
I visited the shop today , I needed help to purchase one item only ,\\nHowever, I was approached by DJAMAL, who helped me beyond his capacity. DGAMAL was/is really friendly person , extraordinary, knowledgeable, helpful, goes that extra mile to help and answers all of the question with friendly smile\\n\\nI went to the till to pay for the items, a lady called ENADA was there, again as DGAMAL she was extremely kind, knowledgeable, helpful and absolutely friendly\\n\\nTo be honest I was so blessed to be helped by those 2 staff\\nWell done team . and all the best in your future
March 2022 by Ero Gozum
The staff are so informal ? when ever they see a black,Asian costumer the staff always want to talk slang and act like they are from the streets etc.. it seems so forced and so unprofessional,talk too us just like how you?ll talk too a non ethical person okay we are all human
January 2022 by Anna Lukacs
You are crazy about the brand named Adidas, Nike, North Face?. ? Yessss? You should not stay at home today. You can find unexpectedly incredible deals (? as you can see in my pictures). ?so if you are missing something from your wardrobe, drawers or you just want to replace something because they are too old or ripped (? and how it happened does not matter ?), go and look around. You will not regret it.
September 2021 by T
Was served at the till by the sweetest & friendliest hijabi! She made my day :)
September 2021 by Oma
I went to this store to get some new pair of trainers on my way back from work and I don?t want to believe what I experienced was covert racism but it smells of it. The store wasn?t in any way busy at the time, on several occasions the store manager who is a middle aged white male kept on coming to ask another customer who was white if she needed any assistance without acknowledging me, he would look at me, zoom off and not say anything. Two other member of staff did the same thing, funny enough the customer in question was already served as she was trying on some trainers, it seemed as though I was a nobody to me, I felt discriminated against. This was a terrible experience, it totally ruined my mood and I had to leave the store? I would have given a zero star if i could, they need to work on their customer service!
August 2021 by Brian Bevan
Some decent sports gear in there
August 2021 by ezra rose
The staff here is absolutely very rude. I had never been so upset with staff members. My brother asked if there was any other sizes of the shoes he picked to which a member of staff answered \\\"how would I know what is on display is there\\\". As if a child will know what JD has in stock.
August 2021 by Gyorgy Ranga
Absolutely unprofessional! I asked for a pair of shoes the same size as it was on display. Store assistant checked and said it was the only one left on the store, not even a full pair, only for the right foo. So why it is on display then? - I asked - This is an error and will notify management. Two minutes later, he comes back and offered if I want to take the one display as now they found the shoe for the left foot as well. I refused, as I don't know how many people tried them on already and in the current circumstances I wouldn't want to take it. Then he offered to check the other store a few minutes walk away, as they have two pairs in stock. I went there, asked for my size and they didn't have it in stock. I explained to this store assistant as well, that I was sent here from the other shop, promised here it is available. \\\"sorry, yeah?\\\" was their reaction. Zero customer service and no alternative offers at all.
November 2020 by Anthea Chamnaoui
Again every Nike air max trainers shoes i ask for they didn't have my size it's so difficult to get size 6 no days ??
September 2020 by Florencia Jardim
Appalling customer service skills only bought the trainers as I liked them.I would off given a five star if service given was better!Very disappointed?
July 2020 by Sharon Graham
I ordered my son some trainers on Thursday for a fast track delivery as it?s his birthday Monday. I received an e mail of dispatched and that?s it
No trainers! No human to spk to just left feeling angry, disappointed and skint
