October 2023 by Irene Hazelwood
I had a delivery that was suppose to come last night they delivered it today and still somehow managed to forget 8 of my items and I can?t get through to none to get either a refund or for them to deliver my items .
September 2023 by chris worsfold
Good store not too busy and plenty of bargains to be grabbed.
September 2023 by J. C.
* Nice & Fresh Products* Product Varieties* Nice Prices
August 2023 by Leanne
Half of my order is incorrect. What I asked for is different to what I got and my delivery was 30 mins late and there not answering the phone. Terrible never again im left with food I cant eat because I dont like it I will be calling daily till im refunded for my missing items
July 2023 by Helen Kolanis
Reasonably priced Good quality frozen food
July 2023 by Darren Mitchell
Absolutly Disgusted with the lies and excuses from the customer service department from this store in Woodgreen London!!!! Delivery Services are becoming late very frequently Missing items are also becoming more frequent. But recently yesterday 17th/7/2023 at 6.30pm I rang up about 3 missing items. I asked if they could ring the driver too check his van I was told that no he cant call the driver as hes driving!! Sorry but most delivery drivers nowadays have hands free or Bluetooth fitted in there vans as standard!! I then asked if my missing items could be sent out with there last delivery slot which is between 8pm-10pm I was informed that that couldnt happen as most of there drivers are finished for the day!! Finished what at 6.30pm!! Again sorry but why do you have a 6pm - 8pm time slot and a 8pm - 10pm time slot for deliveries then!! So I ask for first delivery slot in the morning I was told that again that wasnt possible but if I call back the same time tomorrow ( 6.30pm ) A delivery of my missing items will be sent out then!! Having just got of the phone 24hrs later 18th/07/2023 I was informed by somebody eles whos name he wouldnt give!!! That my items will not be sent out tonight but they will be sent out tomorrow morning early drop off!! Which wasnt what I was told 24hrs previously!! So I will have waited 38 hours for my missing items too be delivered!! No Apologies just excuse after excuse after excuse!!!! Its not my problem I havent messed up its there problem they need too sort it!! Quick enough too take my £100 every week for my shopping but not quick enough too deliver my missing items too me!! Late Delivery's!! Like what is the point in picking my delivery time slots too fit around my daily routine which changes daily only too be called and informed that my delivery is going too be an hour late and on another occasion 2 hours late!! All my plans get put on hold or sometimes cancelled due too me having too wait in for a late delivery service!! Sort it out @Iceland!! Poor customer service!!
June 2023 by Diane Williams
Reasonably sized store and although has parking, it costs £1 for an hour. Can be refunded in store but only if paying in cash.
April 2023 by Michelle Warren
Dark, dismal and never any staff for the checkouts. Really not a nice place to shop.Rarely visit for this reason.
April 2023 by ashwin ohry
generally OK, however when there is an issue of non-delivered products, the staff on the phone are not always patient, and hang-up on you.they dont have a printed delivery note, to say what and what has not been sent.Very frustrating....a printed delivery note is ESSENTIAL please!
March 2023 by George Feshias
Love the tgi greggs and my protein options they have
February 2023 by Helen K
I like it . Close to home and had nice rum truffles at Xmas
January 2023 by desmond wong
I have not been here for over 10 years. Wow. The space is now crowded with more goods. They have amazing offers. Lots of stuff for £1!
January 2023 by keith clarke
Good selection,staff at tillfriendly and fast.Well done Iceland keepingprices under control.
November 2022 by Cal Cal
Clean. Well stocked. Good variety. Reasonably priced. Visited during quiet period. Quick service. Staff polite.
October 2022 by Sharon
Well stocked freezers ?just not enough staff on tills or shop floor ?. But the 2 that were there, 1 on the till & the other 1 on the shop floor, were polite ??
