March 2024 by Sandor Kozak
Slow staff and
March 2024 by Long Sue
I walked in at 18.25 with my son as he is starving after school club. I asked for 1 bake steak and 1 sausage roll, the lady said no sausage roll which I can see 3 left on the self but I did not question why, so we bought 2 bake steaks instead for £4. My son and I started first bite, he said mum it?s cold, and I bite mine which is totally cold, I said to him try to eat it , then we bite the second bite but the cold and smell beef we could not eat it, so i went back to the shop? i said the food is cold, we cant eat it? the lady said because its nearly close( shop close at 7pm) so the food like that? i said you would of tell me first so i would not buy. then she said it never warm anyway, then i said this is the first time i have the food this cold in Greggs? then omg the lady told me you ate half of it, i could not beleive the atitude of both ladies? ( I should of take a photo), ? she then put £4 on the till,i said i dont need the money back , i am not that type of person, I would like to let you know how bad the food taste( beef) when it?s cold, she told me to through it in the bin because she can?t touch it? then the other lady just laughed and said to her college, take the money, take the money? we left the shop, we left the money there, we don?t need the £4? we can hear the laughter loud behind the till? both ladies, very bad attitude, I hope the manager can read my review and check your staffs, I am a business owner, I know how important the services nowadays, I am not sad about the food, I am not sad because of the money I lost, I am sad because my son had to witness the bad attitude of the 2 ladies? we came in on the 22/03/2024 at 18.25-18.30?.
March 2024 by Walking Mommy
I just love it!Good prices.Good taste.Fast service.Delicious options.Download Gregg's app , is very beneficial!Very good deals.You can eat there well.You can have your breakfast, lunch or dessert.Sandwiches , chips, pizzas, chicken bake .Sugar or jam doughnut, apple denish -my favouriteStrongly recommend cinnamon latte.Hurry up! Is a limited edition!Just an outstanding taste.Heaven for my palate!Strongly recommend.You will not regret it.You can dinning in or take away .Delivery service also available.Good option with sharing box order.You can mix matches, bakes, pizza or sweat treats .
March 2024 by Fiona Sansom
Coffee ok and at a reasonable price. Cappuccino, but wasn't asked if I wanted chocolate and I forgot to request it. Staff ok but a bit slow. Hardly any sandwiches left at 13:20.
February 2024 by James Warn
Lovely staff who have a lot of challenges to deal with please be kind to them and give them a
February 2024 by LevendiPro
I use this store on a daily basis and always order cappuccinos.In EVERY coffee shop you are supposed to ask whether you want chocolate in your cappuccinos or not(as many people are allergic to chocolate, this is the law)Imagine my surprise when your member of staff told me they NEVER ask their customers about the chocolate and ALWAYS add it in the cappuccinos.I would not have bothered to write this review however, that particular member of staff stated that its part of your policy "not" to ask customers if they want chocolate or not.You may have to educate your teams before they murder somebody.Time of service was just before 08:40 this morning.
February 2024 by Rachel Dawson
This morning I went in for my morning tea. Omg. Morning. The angry face and bad attitude from your colleague. African lady. So rude like to everyone. Swears to vulnerable people. This morning I said morning. The way she looked at me like I was interrupted her. Has no customer service at all. She looked at me like I was nothing and then said give me a minute. But the body language and attitude was disgusting. How do you employ these people.
February 2024 by AnnMary Thomas
I went this morning ordered a bacon and sausage roll . A staff who served was very rude and impolite . Very bad customer
December 2023 by Alex Alexander
Woodgreen greggs needs security because of local thiefs disturbing
October 2023 by Altafur Rahman
I go there when I want to something delicious to eat. They stock some really fantastic treats. One thing though there are too many shoplifters that take the trouble to go into the shop and steal what ever they feel like. You should have seen this afternoon. It happened when it was lunchtime. Three young boys then another adult. You need to put a security guard in there in the future to control and stop this from happening.
August 2023 by Michelle Berry
Food is great, good selection, prices are fantastic, need to get their early food sells out very fast. Staff are all professional and friendly at all times. Highly recommend.
July 2023 by okenemem
Hell of a queue in here. And only one member of staff .
June 2023 by Andi Cheese
Firstly the USP for this company is cheap, no frills produce and that it does so well. However the last few times I have frequented this and other Greggs establishments my experience of them has been very poor. I went in for a cup of tea and waited in line, a small queue. One guy was serving, it did take a long time but I got my tea and went to the milk/sugar station to put milk in. Alas no milk and myself and another chap went to get milk. The single guy serving dealt with us while another queue member started to get irate and voiced this annoyance.I then went and sat on the only clean table as others were dirty, crumbs, left cups etc. I sat down and 15 minutes later a young man came in and helped himself to some drinks. A lady came from the back and said 'hey'. The guy looked at her and took another drink and walked out of the shop. I sat down for a further 10 minutes the tables still not cleaned and the milk not filled. I wish I could say that the theft was a one time thing. I have seen it in Ilford twice, Lewisham twice and also Romford. So I am not going in any more as I don't want my price hikes to go to out of control thieves and a company that allows this to occur.
June 2023 by Bee
Ordered vegetable bake and was given a cheese qnd onion bake instead
June 2023 by Toni
Ordered vegetable bake and was given a cheese qnd onion bake instead