August 2025 by Eoin O'Neill
Amazing service from Neelan today. She couldn't have done more to help.
May 2025 by Elizabeth Johnson
Professional and Friendly and helpful Manager and Staffs.
Excellent Services, thank you for the helps and supports.
May 2025 by Nicholas Biggart
I have to say that I found the staff at Co-op Bank Wood Green very helpful today (Thanks Neelam). Went in to sort out a new pin & inside of 20 mins the matter had been successfully resolved. Many Thanks.
March 2025 by Lynne Triplett (Spectramis)
Recently me and my Mum inlaw popped into this branch to set up a new fixed rate bond. Our past experiences with other high street banks have been a bit of a nightmare lately. So to be treated so kindly and professionally by the friendly staff here was actually surprising. Sabrina Salih in particular was incredibly helpful advising us and sorting out our account. We were seen to in a matter of minutes and opening an account in branch took under 15 minutes. I was honestly shocked at how smoothly it went. If every one of my banking experiences was like this elsewhere I'd be happy. So huge thanks to Sabrina and the Wood Green branch, I would highly recommend them to take care of your banking.
March 2025 by Kajal Shah
The staff are always so helpful and polite.
February 2025 by Nikki Paraskeva
I had a very unprofessional experience with Co-op bank Wood Green branch.
I went into branch at the beginning of December to book an appointment with a personal banker, the earliest date they had was today 18th Jan 2025. I went into bank this morning to find that the one personal banker was not in today.
I waited 20 minutes to be seen, to then being told that they can't help me. None called or left a message to let me know that the personal banker wasn't in today and I spent 8£ travelling into branch. Extremely unhappy as I waited over a month for this appointment. I will not be banking with this Co-Op moving forward.
January 2025 by Nyembi Gatula
The staff are very polite helpful and professional. Customer service at its best.
December 2024 by Kevin Bachan-Singh
Most of the staff that know me are fine. But some new staff when I enter the building with my mother, look at me like I am coercing an old lady out of her money and often ask strange questions like "are you with this lady" after they have seen us walk in together. Cultural competency is lacking with some members of staff. The general service face-to-face is good, but phoning the branch is always an issue. No one picks up the phone and the holding times are usually extremely long. The credit card always gives me problems so I've stopped using it. My mother has banked with this service for such a long time that it actually upsets me to think that this service has actually declined rather than improved.
December 2024 by R Shah
Great service from Ms Patel (N) made the whole transaction smooth.
April 2024 by john wallman
Absolutely shambles of a place. Been waiting in a queue now for 40 minutes. 2 cashiers on and the back office staff doing all they can to avoid interacting with the public. AVOID THIS PLACE AT ALL COSTS
August 2023 by Susan Bonici
This is now our only local branch. I have phoned several times to try & make an appointment to talk to someone there is never an answer. Very frustrating.
February 2023 by Beyhan Sözer
The staff is very polite, friendly and helpful. I am happy to have my account there?
September 2022 by Ann Waugh
I was asked to wait in the comfie chairs and was over-looked. Really disappointing service.
August 2022 by Halil Ibrahim Rencber
Terrible bank lady with glasses very rude charged me £10 for bank statements I couldn?t get them online because there online banking never works lady was rude shouting and keep asking why I need bank statements
July 2022 by Jade Jallow
Terrible bank. You wait In the line for hours as only 1-2 people are behind the desk at a time and when you finally reach them they can?t offer you the help you need. I closed my account today because there?s so many banks along the high street offering better deals and a more efficient service. If I could rate 0 I would
