November 2023 by Yinnie Binnie
Great customer experience ! Kat was very lovely and made the process of getting my bank statements easier than I thought. She offered me a 5-star customer service.
October 2023 by Jacqueline Mcintosh
Would like to say a big "THANK YOU" to Terry Watkins at Barclays (Woodgreen) he is alway so helpful, knowledgeable and has excellent customer service skills. It's always a pleasure to come into the branch on the day Terry is working .
October 2023 by Ioana Ciopraga
I would like to say a big "THANK YOU" to JUNOA at Barclays Bank (62 High Rd, London N22 6DH). Junoa was very professional and very kind over the phone, he gave me very clear instructions and helped me promptly. We need people like you Junoa! Congratulations on your professionalism, your knowledge in this sector, and how you handled such a difficult situation!
September 2023 by Onur Yaldiz
Unprofessional staff , no name tags on there shirts , leaving Barclays soon , the service and staff used to be grate , it?s sad to see it changed so much
August 2023 by O Malick
Had a very poor experience at the branch today.Went in to enquire about savings accounts and was told to wait, so we waited. After 30/40mins no one who was waiting had been served, so we informed the staff and left. Saying that sort of wait is not really acceptable, the reply was 'oh some people have been waiting an hr'. I'm sorry but that's not a good reply; address the issue of why people are waiting so long for a basic service - understaffing? Or just slow processes.We visited Halifax (5mins wait) & Nationwide (10mins wait) and will most likely be taking our business there, they were courteous & helpful & appeared to want our business rather than dismiss it*update - thank you for your reply, unfortunately citing the website or app is part of the problem - the relative I was helping does not have the app or a smartphone, otherwise we wouldn't have had to come in branch...
August 2023 by Amina Mohamed
My 4 year old autistic grandson was subjected to racial discrimination at this branch. A member of staff told my daughter to keep her son quiet or he will call the police because is causing nuisance and a disruption to customer. How dare you treat someone like this, what kind of training do you give your staff. This is not a spam post as the bank have acknowledged this and tried to apologise. Wood Green Barclays should be ashamed of themselves. The branch manager was useless! AVOID THIS BRANCH!
August 2023 by Ioana Rotaru
Very professional staff, they helped me fix my issue very efficiently
July 2023 by Google user
The worse customer service I have ever experienced with Barclays.\\n\\nThey blocked my card, asked me to go in the branch, waited over an hour. Problem was never solved. Changing bank now.
July 2023 by Ahmed Chaouki Belhadj Mostefa
The worse customer service I have ever experienced with Barclays.They blocked my card, asked me to go in the branch, waited over an hour. Problem was never solved. Changing bank now.
July 2023 by Angeliki Delivou
Very long queues and over an hour waiting time. The personnel are polite.
May 2023 by IIyll
They lied to me. Said I could walk in with my passport to open my account. But they told me I would have to wait 2 months and make an appointment. ?? Barclays branch. Needs staff training
April 2023 by Mobile Phone
Terrible. Over THIRTY people in the queue. FOUR machines not working and only one cashier (who spent 20 minutes not serving anyone)One of the worst experiences in a bank branch ever.
March 2023 by Ehsan Dilsooz
0000000000000000000000000000000 not good service Altin and kegards is 0 customer service all branch but this boat is zero
March 2023 by secSeNigel
really bad bank, they've got queues going every direction and pick people out of it at random and sort out their problem. nobody in this place got a clue what's going on
February 2023 by Sue Y
After a shockingly bad experience at Barclays, Palmers Green I visited Barclays, Wood Green. Nurat helped me and my elderly father with a tedious banking issue. She was thorough, patient and most importantly of all, kind. If you want customer service that makes a customer feel valued, go see Nurat! I only knock one star off as I was shocked at how busy the branch was. Queue was out the door!
