Banks in Alexandra Palace and Wood Green, Greater London

“Clean, tidy, organised branch with lovely staff that welcome you with a smile. You're greeted by a lovely gentleman as you enter and I was directed to Mr Karan who was so helpful. He provided excellent customer service to me and recommended an appt which is long overdue for my accounts to be checked. I give praise where its due and I really appreciate the service i received here.”

“They only get 4 STARS, for their amazing people working in the branch!Really helpful and friendly personal. They assist you at anytime with most welcoming smile.Been helped to get a my account unblocked!”

“Visited this branch today as our local branch has closed. Well worth the trip we were served by a lady called christine her customer service was excellent. It was a long time since we had had such good service. Bravo christine !”

“I'M LEAVING VERY POSITIVE REVIEWI HAVE VISITED WOOD GREEN BRANCH YESTERDAY TO UPGRADE MY ACCOUNTWITHOUT ANY APPOINTMENT SUCCESFULLY SORTED WITH 2 STAFF LADY CALLED ESR?️AND GENTLEMAN CALLED SEFIKKINDLY FRIENDLY AND REALLY HELPFUL SERVICE I HIGHLY RECOMMEND THESE TO PEOPLE CAN BECOME MANAGER AS THEY HAVE GREAT EXPERIENCE OF CUSTOMER COMMINICATION!?ESR?️*****SEFIK*****”

“Customer Services had misinformed me about what to do regarding an issue with my account. I was then told I had to go into the branch. The branch then told me that I had to call Customer Services again, only to then be told by Customer Services to go into my local branch. However, after explaining the situation to a member of staff, she immediately worked to make sure my situation was dealt with quickly. Thank you for the help. I would give 5 stars but I had to push slightly to get myself a good service. As a customer, I expect members of staff to go above and beyond without me almost having to beg.”

“Came here to see a mortgage advisor, in most banks you have to make an appointment just to discuss how much you can borrow, but here they found some one and took me upstairs and gave me quotes which was great. Customer service was good. All staff very polite and the one guy that help with the mortgage quotes went the extra mile by making so many phone calls to the mortgage representatives to help me and my husband get the best deal. The only thing that let me down was the guys senior staff interuped us twice in the room to tell him to 'hurry up' because she was sending other people upstairs to be seen. I thought this was unprofessional as we were sitting right there!”

“After a shockingly bad experience at Barclays, Palmers Green I visited Barclays, Wood Green. Nurat helped me and my elderly father with a tedious banking issue. She was thorough, patient and most importantly of all, kind. If you want customer service that makes a customer feel valued, go see Nurat! I only knock one star off as I was shocked at how busy the branch was. Queue was out the door!”