January 2024 by Peter Goddard
Very happy this morning. The self service til only charged me for one bottle of wine and not three. ?
December 2023 by C
Morrisons, like being up north but down south with not as friendly clientele. Everything you could need for your weekly shops except for infant non branded ibuprofen (it?s a mystery to me). Can be busy during the obvious times but generally it?s not too bad. With under store parking and big trolleys it?s got it all.
December 2023 by Tom
They have potential to be 5 stars but they don't have enough staff to assist customers at the self service tills. The one lady there is being really overstretched. It's depressing to witness while also needing help at the till.
December 2023 by Ten Tee
Visited yesterday 23rd november. Firstly needed to use either the baby changing room or the disabled room due to the fact i had a buggy wth me. Needed the extra space for obvious reasons. Went to security to help unlock one of those rooms. He looked confused as hell when i asked him this and even pointed at the womens toilet to which i told him no, cos my newborn baby can't be left unattended!.. He told me he doesnt know about the toilets and that his colleauge would be back in an hour?! So i should wait till then for him to help.... is this man alright?? HOW'S HE TELLING ME TO WAIT A WHOLE HOUR FOR A NEX MAN TO COME BACK FROM BREAK WHEN I NEED TO USE THE TOILET NOW. SO I MUST HOLD IT IN FOR THAT LONG! ABSOLUTE RUBBISH AND DOESN'T MAKE ANY SENSE. TO EVEN EXPECT SOMEONE TO DO THAT IS A VIOLATION OF BASIC HUMAN RIGHTS. HOW DARE HE.I noticed he doesn't seem to understand English? Why are you employing people who can't understand even basic English, that makes zero sense. How will these people be able to help or deal with any customers issues or problems that may arise in the store ?Secondly, i went over to customer service to see if they could help and explained that the guy doesn't understand English. Indian lady on the desk telling me she can't help me cos she has a queue.. cool you have a queue, but am i asking you to leave the desk though? No.... I'm asking you to call another member of staff to help. Its ridiculous. I shouldnt have to go to so much trouble just to use a customer toilet! Was very disappointed with her attitude. Like excuse me, do you not know a thing about customer service?? (Yet you're working at customer service desk smh). She was uncaring, unbothered and not considerate of my situation. All she cared about was her queue.Why are your staff so miserable and unwilling to help? Every time i visit this branch there's always at least one if not more members of staff who have an uncaring and unhelpful attitude. Please retrain your staff and really consider if the person is right for the job before you employ them! After all it is your image they are representing! It should be a pleasant experience every visit. Great customer service is really lacking in this store and needs to be sorted ASAP ?
December 2023 by M Ali Alex
Great place for a shop with reasonable prices
December 2023 by Roslyn Welch
Was in-store getting Xmas shopping and a big thank you to Robert who was so helpful and friendly and made me laugh while we looked for my brandy sauce, thank you to his manager as well, Merry Xmas to you all
December 2023 by Kris Sylvester
Several vegan options were missing and the bathrooms were closed well before the store closes. Staff member stocking the juice shelves was very friendly.
December 2023 by Ephila Rose Joly
My experience at Morrison's was average; however, I encountered an inconvenience regarding the restroom facilities. Despite finding the shop generally okay and not having interacted with any staff for a customer service assessment, I faced an unexpected challenge when attempting to change my baby's diaper.When I approached the security personnel, I was informed that the toilets were closed at 7.15 pm, which took me by surprise. Inquiring further, I was told it was a store policy. This restriction on restroom access at an early evening hour was somewhat inconvenient, leaving me with a less than satisfactory impression of the overall experience.
November 2023 by Jekaterina Dedja
I was there at 10 am,no one till available,only serve service till its fine by me,but was so many orderly people who didn't know how to use it till.It created problem when you call for assistance because they helping people on serve service..Morrison need to put till open for people who can not operate serve serviceI am not coming back.
November 2023 by Jeanette Sinclaire
This is in Acton , where my friend lives. I miss the Morrisons in yiewsley.....they used to do lovely bread there. Now I get bread from Lidls or Sainsbury.......Tesco "fresh bread" is nowhere near as good.
November 2023 by gerard huguenin
Just popped in for a small shop mainly birthday cards and chocolates very good value for money
November 2023 by Roman Hemandar
A manager with short blonde ? hair is so rude and disrespectful that you can?t even imagine. She and her colleague threw my tomatoes out of the bag and refused to serve me and they called the police on me for no reason what so ever. Very disrespectful and unprofessional. She needs to go back Morrisons HD office for more training on how to deal with costumers who are spending£££ at this store.date of visit 08/11/23 at 20:30
November 2023 by Alexandra Sergeevna
Avoid it!Security guards are so annoying.Today one stood right behind my back and watched my every move without any reason.It?s so uncomfortable.I mean it?s their job I can understand it however it still was TOO annoying.
October 2023 by Carolyn Bowden
Bought their sandwiches and cheese platters for a party. The sandwiches were lovely with a choice of meat, fish or cheese. The platters were lovely a choice of different cheeses and meats with pork pies, scotch eggs they were perfect if you had a special party
October 2023 by Tiago Nogueira
There are still day light thefts, self service users predenting to scan items, grown man with no need to steal, purchasing few items and not bothering to pay for 1.5ltrs bottles of cokes! Apart from that good team all around
