August 2025 by soraya keshavarz
Absolute dream experience with Martin today,
We were looking to get a mattress and pillows, he took the time and explained ALL suitable options within our budget. Very patient while we were making decisions.
Highly recommend to ask for him at the store.
July 2025 by Soumeya Elmi
I had the absolute pleasure of being helped by Mo over the past two days. He is an exceptional employee and a reminder of what great customer service looks like. Very helpful and incredibly patient despite my indecision. Could not recommend him more.
July 2025 by jack abramsky
We were helped by an extremely friendly and knowledgeable young woman who directed us to the one divan that would fit in our roof -room, and most importanly would be able to be carried up the narrow upper staircase with its tricky bends.
July 2025 by Lenore Abramsky
The sales assistant was very helpful, friendly and knowledgable
July 2025 by Maria Escudero Galindo
Fantastic customer support from Mo. From beginning to end. We were in the shop, Mo advised us on the most adequate mattresses and we try them all and took or time to make the decision. Unfortunately, we have to post pone the delivery for few months due to personal reason, Mo was again outstanding in helping us sort out the situation. 100% recommended.
June 2025 by Maya A
I had a fantastic experience at Dreams today, all thanks to Martin. He was incredibly attentive, listened carefully to what I was looking for and went above and beyond to ensure I found the perfect option within my budget. His professionalism and genuine willingness to help made the whole process smooth and enjoyable. Martin is a true asset to Dreams - thank you again for the outstanding service!
June 2025 by Heather Smith
Great in store service by Martin in Acton London, got the perfect bed, mattress and pillows, kind greeting, very helpful, did the bed tester which advised us on what was best to go for for us personally, he was patient while I went back and forth with a few! Thank you Martin!
June 2025 by Mac Boldbaatar
Great customer service and attention to detail. Catered to our personal needs and problems when purchasing. Highly satisfactory experience.
June 2025 by José Domingo Cruz
Very pleasant experience getting a new bed and mattress. Lynda was VERY helpful - she guided us through the different options and answered all our questions.
May 2025 by Raise My Grade
Excellent
April 2025 by Ivalnki El
I can not praise enough the service we received in this store. We were listened to and understood , and our shop assistant Mo went out of his way to assist us from reaching a decision to making the purchase which was not an easy task. Outstanding service.
April 2025 by Abdul Khakoo
Excellent service provided by Martin at Dreams Acton, 8 Western Avenue, London W3 7UD. His help and understanding was beyond our expectations. Martin went an extra mile to assist my wife and me to select the bed for our comfort, pleasant and satisfying feeling. Thank you and well done Martin!
April 2025 by Carol Hore
Very good experience at dreams at Acton very friendly staff-brought a mattress hope my experience will be the samep
March 2025 by Sam S
the staff Liibaan has been really helpful, friendly, gave us enough space and time for us to try different mattress
they have a ?mattress match technology?, a mattress selector machine, to analyse your sleeping position and help you to select a mattress.
They offer different range of mattress, and offer some the clearance mattresses which is a really good options.
Delivery wise, free delivery and have price guarantees, and offer 100 trial night with a £95 fee to swap a better mattress.
February 2025 by Rosie White
The sales assistant was knowledgeable and very helpful.