March 2023 by sheraz abdul
Hello everyone, whoever is reading feedback of bookers. Please read my feedback it?s for our safety bookers has expiry stuff in the freezer which they don?t even know they have in the stock so I went there for shopping today in the morning but I didn?t look at the date when I go back to my workplace I drop the stuff to my staff and then my staff calls me. It was like listen stuff they go from bookers they?re all expired so please before you buy something look at the expiry date make sure it is not expired and also I was trying to speak to the manager and a duty manager but they?re staying Acton after this time saying army stay shouting at me so I left the stuff for them in the store and I didn?t didn?t get my return visit, even help me out. This is all your language Vodafone before she bringing it back now I shouldn?t have received everything so please make sure before you buy stuff from look at
March 2023 by Google user
Staff not very helpful.. narrow space and little bit uphill.. for tipping that helps but if need to push uphill the pallets need help
March 2023 by Marian Simu
Staff not very helpful.. narrow space and little bit uphill.. for tipping that helps but if need to push uphill the pallets need help
December 2022 by Elyas Hash
I have order on Sunday 4 December today is Wednesday 7 December still waiting for our order.No one update us
December 2022 by St Richards Nursery
Delivery very bad, half of the items don?t turn up and rude drivers
November 2022 by Lyon King
The customer service was terribly unacceptable and not understanding ?
October 2022 by Leon Hamilton
A store of two halves!SOME staff are very friendly (specifically gloria) however the past 10 times or so I've been to this store the person at the checkout is on their phone the entire time. It certainly is a skill to process my payment whilst simultaneously spending the entire time having a personal phone call.There are never any trolleys in store as they are always just left strewn across the car park by other selfish customers who don't return them.It is also incredibly rare that everything I want is in stock each time I go.
September 2022 by Marco Palombo
Acting like they don?t care, delivery problems anytime, branch quite empty and price are higher than retailer most of the time
July 2022 by M K
The customer service there zero and rude stuff there always making mistake
May 2022 by Sudeep De
It was goodVery spacious placeBut i thought it was a bit expensiveThe staff is friendlyPlace is neat and clean
February 2022 by Sarah Peters
And this is the feedback I would like to leave:The Asian lady at reception was not friendly at all the only person who was helpful was the butcher gentleman who helped us when we checked in to scan our Booker card he was super friendly !Also when the cashier white Lady she wasn?t the friendliest person in the world spoke to us like we where stupid!Then Amir stopped as at the door as If we was criminals like we stole something! At the end the same Asian lady and another man was looking and talking about us starring as we left zero stars for Customer service ! Considering my mother left her bag at the front desk what could we possibly take2022 Britain disgusted
February 2022 by Flavio Costa
Good, but hard found staff around to give "hand"(support)..
September 2021 by pannajate rodjanachaowopads
We are working at the restaurant ad have been Booker's customers for 4 years and We bought products from the store by ourselves and use the delivery service from them regularly. During Covid-19 pandemic, our income and sale were decreased but we got force from them to order at lease £200 each week otherwise they will stop delivery service to us in order to getting new customer. It is quite not fair to us. We are compromised that from they can deliver next day delivery for everyday to 2 days a week. But this time It can't be acceptable that they force us to order every week and must order min £200 to deliver otherwise, they will stop delivery server for us.
September 2021 by Emanuel Franco
Always go there for meat as the Butcher Krzystof is always helpful and I now rely on his recommendations. I just tell him what I intend to cook and he gives me the perfect cut of meat for the recipe
September 2021 by Lenka Spisakova
I'm not normally the one to leave a bad review, however... I have visited the store twice and during both times, the customer service I've received was appaling, specifically from the lady at the reception. She seems to be referred to by many others, who left a review here, as someone with very poor customer service skills and I can attest to that.
