February 2024 by Kirstie Young
Anna was so super helpful when booking my holiday. She went through the whole process with so much enthusiasm and passion for her job that really shows through. She is an asset to the team and found me the perfect holiday
February 2024 by Kelly Gardner
Amazing customer service from saffron, booked a fantastic holiday which I?m now looking forward to , saffron understood all our needs and found the best deal and best place for us ! Thank you saffron such a credit to your store !
February 2024 by Adrian Stratton
Booked our plane ticket through Lorna and got a first rate service. Great price and easy to arrange - thank you
February 2024 by Charlie Underhill
Absolutely amazing service today! We have booked with you before but today was incredible! So at ease, & talked us through the whole process! Absolutely amazing! The team are so wonderful & helpful! Thank you once again! Especially the lady that helped us! Couldn?t thank her enough for what she did!
August 2023 by Kevin Bryant
Saffron??.you have made a complicated booking soooooo easy!! Thank you.I?m sure your team are just as efficient as yourself, but, come on?..you were great!I won?t forget and I will most definitely come back to you for assistance.K Bryant.Devon.
August 2023 by Sarah Lawrence
We had a great deal on a holiday to Majorca by going in-store to the Yate branch in Bristol. Anna, our travel agent, was welcoming, understanding and accommodating of our needs and preferences for our first family holiday. The hotel she helped us book was the prefect hotel for two little ones, great flight times and she answered all of our queries right up until we departed. Thank you Anna, we will be back for you help for the next one!
July 2023 by Kirsti Shepherd
A huge thank you to Marcie in the Yate TUI store! Haven?t booked a holiday since our honeymoon in 2019 and she helped my husband and father-in-law to book our family holiday for next year. Got us such an amazing deal and price! I was so happy when my husband come home with the holiday information! Lovely, kind and patient lady! Thank you, Marcie ??
July 2023 by Katarzyna Stachon
Marcie at Yate branch was a brilliant person to advice us on our holiday and organise all in connection with our trip. 1st class of customer service. We will definitely come back to TUI Yate and Marcie in the future.
June 2023 by Abigail Cooper
Special thanks to Will who was fab booking our holiday! Really easy process, Will is well travelled so was able to offer lots of advice on locations. We?ll be back for sure!
June 2023 by Kathryn Norris
Thank you to all team at TUI,Yate and particularly Bella for a five star service. We recently returned from a lovely break in Barcelona. Bella was delightful to speak too and using her knowledge and the knowledge of her TUI, Yate colleagues she booked us not only a fab hotel but also a number of TUI excursions in and around the city. This helped to make the most of our stay and ensured we captured the main highlights we wanted to see and visit. Thank you we had a great time. Would thoroughly recommend this store and the Tui Yate team.
June 2023 by Christina M
I just want to say a massive THANK YOU for the very kind, welcoming, helpful and knowledgeable Saffron. She listened to my problems and didn?t gave up until she sorted everything out. She is a credit to the company. I walked out from the shop without this weight, which I had on my shoulder x Another great experience with team Yate. THANK YOU !!!!
May 2023 by Paul Toner
When planning our recent renewal of vows we popped in to discuss our options. Louise was great, lots of knowledge and wealth of experience and nothing was too much trouble, would highly recommend. Thank you again and will be seeing you all again real soon as we prepare for our next holiday. :-)
April 2023 by Shelleven House
Another fabulous cruise, this time around the Caribbean. A big thank you to Louise and her team for making our dreams come true. We had an amazing time and loved the excursions you recommended. We would not go anywhere else to book our holidays, thank you so much, see you again soon.
March 2023 by Lin Cummings
I called to check availability of a holiday to South America, Louise listened to our needs did some research and called us back with an available holiday. Had the trip booked and deposit paid within a few hours. First class service as always, wouldn't book anywhere else. Thank you Louise and Tui
March 2023 by Nigel Morley
I have just booked my holiday with Tui in Yate. Marcie our travel expert was great, with loads of past experience and knowledge. She listened to our criteria and fully understood our needs. We booked our holiday to Egypt there and then, feeling confident it will be a holiday of a lifetime . We were able to book an appointment, ensuring we weren't kept waiting . Overall the service we had was outstanding, which is somewhat hard to find these days. I will certainly be booking there again and highly recommend. Thank you Marcie.
