November 2023 by Freya D
I?ve lived within 200 meters of this shop for the majority of my life and I have always relied on it accordingly.I was incredibly excited to see the changes to the place after it was taken over by Morrisons, and for the first week or so after opening I was not disappointed. The bakery specifically excited me, and the olive bread sold there is the best I?ve had in my life. However, due (I believe) to staffing shortages, nowadays it?s a rare occasion that the bakery is actually stocked, or the shop is even open past 8pm (its listed to shut at 10). The shop is understocked, chaotic, and difficult to navigate. However, I have to compliment the long term staff, who are friendly, helpful, hardworking and all too aware of the shops flaws.
November 2023 by Enter Station Name Here
Dirty, understocked and open half of the posted hours.
October 2023 by John Burgess
Store often closed, dirty and out of date goods.
October 2023 by paul holmes
Many reviews bemoaning opening hours. Add today to the list. Closed when l visited at 5pm, still shuttered at 7pm. Maybe local staffing is an issue, but a notice outside indicating likely opening might be nice ?
October 2023 by Olia Olia
Very disappointed with this store, I arrived at 21.55, the store was already closed, although the opening hours were stated until 22.00. Why can a salesperson afford to leave work early!? I had hope for this store, several other people came at this time and they were puzzled why it was closed.
October 2023 by J P
Shop doesn't trade to advertised hours. Pot luck if you find it open when visiting. Customer service well below standard, with staff doing their best despite appearing over worked and with little support from management. Raised issue on numerous occasions via customer helpline, yet not once a response received. Very poorly managed shop and as a result go out my way to shop elsewhere.
October 2023 by ????????
Opening time is wrong. Came now at 21-50 but the store is already closed despite the opening time is until 22-00. Very disappointed ??
September 2023 by Tom Fitzgerald
Opening times seem random.Coffee machine hardly ever turned on.Baked goods shelves are always empty and switched off.The other day, I understood why the baked goods shelves are empty..I overheard a conversation between two female staff members where an older woman was telling a younger girl what to do. It went something along the line of "the area manager is visiting today, so we need to clean this place up and put a bake on before they get here".
July 2023 by Matthew Jefferies
Closed early?? (9:05pm) reminds me of the days when it was McColls!!Closed again today 1:30pm, sick and tired, I?ll be using one stop from now till on.
May 2023 by BurtBen
Very busy today as it was opening day but veryimpressed with the new shop, some isles on the smaller side when a large number of customers are in them but with the new addition of the costa machine, bakery and hot food with the staff also being incredibly kind and polite overall really happy to have this facility in thornbury, Thank you morrisons team!
December 2022 by Jack Scrivin
Don?t come often but every time I do I get what I need with very small queues if not any. Got a good selection too.
October 2022 by Becky Hatcher
Absolute joke of a shop these last few months constantly closing early, today its closed at 3ish tills are so say down I rely on this shop for the kids milk and so do the older people around here it's not on this store needs to sorts it's self out
August 2022 by Rich EVANS
Very convenient. Plenty of options of products. Friendly staff.
August 2022 by Ryan Underwood
I got here at 9:50 and it was closed and I need some important things and this stopped me from getting those things.
June 2022 by Mike Oxlong
The manager Mike is rude and aggressive do not ever shop in there! Also Owen in there is awful too ?
