September 2023 by Eva vd Berg
Cohens have unfortunately proven to be very unhelpful and unfriendly on multiple occasions. They take a long time to process prescriptions and are very slow in their communication with our local GP. Furthermore they tend to leave it up to the patient to resolve queries regarding prescriptions which then adds more time and visits to collect your medication. They even sent my elderly mum back to the surgery twice, rather than just ringing them and clarifying over the phoneWe are going to change to Boots, which isn?t as convenient location wise but so much more helpful and professional compared to Cohens.
May 2022 by Andi Visky
No longer my nearest pharmacy, but I continue to come here due to the fantastic care and service from the team. Over the last year they've gone out of their way to help with various issues -- prescriptions delayed, hard to track down medications, things needed urgently. One of those shops that goes above and beyond and is an asset to the local community. Well done Oana and the team!
April 2022 by Liz Macdonald
Ive had to visit lots this last year and without fail the staff are friendly, and helpful with advice even when super busy. . Thanks to all staff.
March 2022 by Irina Stefan
Very helpful staff.
December 2021 by Raj Patel
Couldn't praise more the efficiency and kindness I was treated with while looking for some advise.
January 2020 by Rob Hale
Worst pharmacy I've ever had the misfortune of using. The staff are slow. They natter amongst themselves and do admin instead of dealing with customers. They are rude. They are unable to reorder medication on repeat prescriptions. You will regularly be left waiting 30+ minutes on a quiet day. They lie about ordering things and will send you on goose chases to the gp to get prescriptions they had all along. They will lie and say the gp never sent them it. If you are collecting anything with addictive properties then avoid them. They will leave you high and dry every month without fail. In 3 years of they monthly visits have failed to get it right once. They let people jump the queues and I don't have a single nice thing to say.
January 2020 by Marc Brittain
What public facing business, especially in healthcare, closes on a Saturday and lunchtimes these days? Pretty poor and snotty-nosed service by recent management but the girls that work there are always friendly and helpful. Time for a postal prescription service I think, this place doesn't deserve my custom anymore.
January 2020 by George Taylor
Has been great, easy parking, good and friendly service but this week poor had not obtained my repeat perscription and had very long cues
January 2019 by Wendy Dawson
Lovely staff overworked need more staff since closure of lloyds.
November 2017 by Peter Wiggins
Friendly, good service
