August 2025 by Ian Butterworth
First class, friendly, professional service.
Our experience with this company was a breath of fresh air. Thank you
June 2025 by Terry Gibson
I contacted Lakes Showing Spaces concerning shower seals. I spoke to a lady, she was knowledgeable, friendly and took my order straight away. I received my order the next day. It was the best service I have ever had. I would recommend Lakes Showing Spaces to anyone, many, many thanks.
May 2025 by Lisa Neville
I didn't hold out much hope when I emailed these guys a picture of a broken part on what can only be described as an aging shower door brought from them many years ago. Not only did they figure out what door it was, and the part that had broken, they sent out a complete new bracket set, free of charge, and I received it within 2 days.
The best customer service I have ever come across. Easy, hassle free, friendly service.
January 2025 by Neeya Ahmed
Bought a shower tray through the supplier that purchased it from here, after 17 months... The tray cracked. No response from the supplier other than a generic we will reply within 48 hours, 8 days later, still nothing. BEWARE
December 2024 by paul allen
Went to Lakes today to help an oldie who had a shower problem where the door came off as the roller had broken. Great ,polite service with no charge and you can't get better than that. That sort of service goes a long way in todays market. THANK YOU, AND THATS BLOODY GREAT SERVICE.
November 2024 by Alison Thompson
As builders we?ve installed a number of these shower screens and they are great products and they offer outstanding customer service.
October 2024 by Bertrand Zidler
Had a problem with a Lakes Folding Bath Screen, 950mm double screen bought 12 years ago. After contacting Lakes they immediately sent me the hinges to replace the broken ones. Efficient and friendly. Excellent support. I was very impressed.
October 2024 by Guy R
Excellent products and aftersales service
October 2024 by Ken Elborn
Needed to replace seals on ageing unit. Staff so helpful and an example other companies should follow. Items required arrived next day with only delivery payment required. Exceptional service !
July 2024 by stephen jackson
Excellent customer service and speedy delivery.
September 2023 by Mike G
Great value products
August 2023 by Bhanu Dhir
Wonderful range of showering spaces
February 2023 by Lee Dudgeon
hayley and craig are so helpful in customer services and offer a great service
December 2022 by Ian Ferguson
Bought an 800mm (door and fixed panel) from lakes 2 years ago through Tilesplus in NI. The fixed panel glass seal failed after only 2 years via what I can only describe as shrinkage. The seal shrank away from 3 corners forming an unsightly stretched looking radius sadly 2 of them at the bottom, requiring me to silicone the outside bottom corners. Tilesplus basically seemed to deem this as acceptable service life and obtained a clear plastic bag containing a replacement seal for me, neither did they provide any instruction on how I would go about safely dismantling the panel and re installing the new seal properly. I really should have been supplied with a replacement panel. I feel sure Lakes being the level of manufacturer that they are should have a build SOP (standard op procedure) for this highlighting the best method and clamps or tools that maybe required. Poor customer service from Tilesplus and poor quality control from Lakes.
November 2022 by Ant
Dealt with the customer service, bought through a bathroom company but something was built wrong. They quickly identified the problem and replaced all the part affected. Dealt with Craig was very helpful.
