November 2021 by Stuart Holt
Absolutley usless.Tell you a delivery time, you take time off work. They claim to have visited and move on. No "Sorry, I missed you letter" just a text and Email. Even if you call them straight back they tell you that the driver is now too far away (In quedgeley 10 minutes away).Don't belive for a secound they actually tried to delvier at mine, the doorbell didn't ring and they didn't drop off the paper as stated above.They also provided a photo of there "attempted delivery" a completly blank one, that I have attached.***Update - Got contact back from the Tewkesbury DHL Centre - Apparently they did definatly attempt to deliver, the camera just doesn't work, and the driver might not know how to use an intercom.But don't worry they will try again monday, so I can miss another 3 hours work to have my time wasted again!They won't deliver it saturday, and it's not at all there fault, maybe stand outside for the hour timeslotGreat service.
