November 2023 by Nora Pearce
Web site says branch closes at 5. We came a long way. It?s closed at 3.45. Grrrrrrrr
October 2023 by Sally Say
Thank you for your help and advice today. So great to be able to come in and visit a branch. Sometimes face to face is the most useful and we feel really lucky that we still have a branch in town. We needed some help with changing our account which we weren't able to do online and it was so great to be able to come and speak to a human face to face. Everything was sorted out quickly and efficiently by the really helpful friendly staff. ?
July 2023 by Ben Friedland
Thanks for your help today, very patient and useful. A pleasure to talk to people face to face.
September 2022 by Andrew Barrett
Always lovely and helpful. We are very lucky to still have a local branch
July 2021 by Geoff wakefield
Great branch that usually opens saturday , problem is you can onlyPay business cheques in at the cash point , when it works its fine butSometimes you can only pay inCash and not cheques , on the doorIt said you can pay in cheques atThe post office , but with a pre orderedPay in slip ( knew it was to good to be true ) so we then had to drive to gloucester just for that !Thats progress for you !
July 2021 by Rob Brown
Served by a very rude and unhelpful lady today, despite my patience! Poor service, very unprofessional! A bad example compared to many staff at Santander who are helpful and welcoming!!
July 2021 by Sharon Chapman
Not helped at all....... very upsetting ?
January 2020 by Zena Aylward
If I could review Santander wholesale I would, but reviewing the branch is all I got.Local branch is fine, when I need to go in, but trying to get the bank to admit to errors, or to treat me with respect on thd phone, is quite another matter. Rude, dismissive and only interested in forcing their error onto the customer.
January 2018 by Eric3 Skywalker
Nice people, but can't find a way to directly call the branch
September 2017 by Eric Serra
Nice people, but can't find a way to directly call the branch
January 2017 by Jon Freeman
Terrible bank for parking. Staff are extremely friendly
June 2016 by Barry Kirley
Rarely go into a bank nowadays, but when I did the staff were polite and helpful.
January 2016 by Dan Dore
Quick and easy way to get cash out in stroud
January 2015 by Tim Toghill
Always really helpful. I really appreciate these guys.
May 2014 by Richard Warne
I'll give them their due, you may not get "proper" bank managers in branches anymore, but these chaps make a real effort. Quite impressed.
