June 2023 by Treve Jenkyn
Really impressed with the range and quality of the tiles.It's well laid out, easy to park.The roadworks in June 23 make getting there difficult but it worth it.Really great service from Nas
January 2023 by Melanie Birch
Visited yesterday afternoon and I was literally the only customer. Both members of staff had clear view of the entrance but neither looked up or greeted me. I wandered around the store for about 10 mins and no one approached me to ask if they could help. I walked past them as I left and their eyes didn't leave the screen where they were watching videos to pass the time. So unprofessional. Complete contrast to the excellent service in Topps Tiles Frome
January 2023 by Angela Field
Great selection and friendly, helpful service. Topps even accepted unopened returns without a receipt. Can't ask for more than that!
November 2022 by Dan White
Turned up 10 minutes before closing. Within 5 minutes the staff had found me tiles and a border that were ideal, worked out the quantity needed and loaded it up for me. Excellent service.
October 2022 by Daniel Ahchiev
The service was awful. Dark, cold. The gys were breaking tile panels. No one greeted us for 10min and we left.
August 2021 by Kinga Burzynska
We spent some time choosing the floor tiles carefully and matching them to the wall tiles that we have bought in another shop only to find out at the till that the price showing by the product was wrong and that the tiles instead of being £29 per m2 are £47 per m2. Very disappointed. She didn't even apologise, nothing. We think that the tiles should have been sold to us at the price displayed next to them...
August 2021 by Joanne Carter
Ordered some samples online which came very quickly. Made my choice and ordered online. Got a call from the store that day to confirm my order and advise when they would be available. Tiles arrived a few days later and I got a call to say I could collect. Service was absolutely perfect from start to finish. Thank you!
March 2021 by Kinga Michnowska
We spent some time choosing the floor tiles carefully and matching them to the wall tiles that we have bought in another shop only to find out at the till that the price showing by the product was wrong and that the tiles instead of being £29 per m2 are £47 per m2. Very disappointed. She didn't even apologise, nothing. We think that the tiles should have been sold to us at the price displayed next to them...
May 2019 by Mo O'Connor
Having bought some tiles in Tops this morning I must compliment Jonathon on his helpful, courteous manner. Because of this it made my task easier. Thank you.
October 2018 by lisa costa
Top service from beginning to end. Alex helped me with my tile choice and really understood the products. Michelle was very helpful when I returned the surplus tiles. I would recommend Topps Tiles for choice, service and friendly advise. Thank you.
January 2018 by Jason Taylor
Rip off!
February 2017 by Craig Robshaw
A very good experience after a very poor experience at another expensive tile shop. Leah the lady who dealt with us was very helpful and knowledgeable. A good range of tiles and found some that we where very happy with, great service Leah, thanks
August 2013 by Will Scott
As retail customer : disinterested service, no samples available to take. Maybe better for trade users but hopeless for me.
