November 2023 by Charlie Morrison
Visited on daughters birthday to make a purchase, she knew exactly what she wanted and was not going to take an age looking at every item in the case like many of the customers seem to do. Staff were inattentive with x3 staff attending x1 customer for a period. We were at the front of the queue and waited well over 20 mins to be served and when we finally were the first words from the assistant were that we should have been waiting in there very unclear queuing area. I was very close to walking out at that point on any other day I would have.
July 2023 by Gerry Robertson
Sales assistant was really helpful. X
June 2023 by Charlotte Pettitt
Quite slow service. 2 people in front of me but took nearly 35 mins to get servedThey did apologise which I appreciated
June 2023 by Sarah Merriman
Katie and hayley was very helpful today, great customer service. Thank you both for helping me.
May 2023 by Tilly Humphries
Pandora has treated my mother and sister disgustingly. My mum was going to give me a ring as a gift for passing a very intense course. Since the beginning of the course I have wanted a ring from Pandora. As I have made it so far it was the right time purchase a ring for this very special day before my ceremony. My mother and sister went to pay for the ring once they did they refused to give the ring to them as the till was not working apparently however the till still took £80 out my mothers bank? Someone please make this make sense? Their customer service was non existent and spoke appallingly to my mother and sister without helping to come up with a resolution about taking the money but not letting them have the ring as they rightfully should have. It then proceeded to threats to ban my mother and sister when it is not their fault the till was malfunctioning but it still took the money. This was supposed to be a special day and Pandora and the staff deflated that massively! DO NOT GO TO CRIBBS PANDORA CABOT STAFF ARE MUCH BETTER!!! Disgustinggg
May 2023 by Pete Tucker
Really helpful assistant. Good price on charm my wife chose.
May 2023 by Rohini Maturi
I love that place, staff are very kind and helpful
April 2023 by John Darcy
Very helpful staff always a pleasure to use the shop.
April 2023 by Simon Prior
FabulousVery professional friendly staff who were very helpful
April 2023 by David Morley
Hated the queue but the staff when dealing with you are wonderful
March 2023 by Rebecca Ceccarelli
Was in a bit of hurry when I went in there was long que and they could of had more than 2 staff on.
February 2023 by Jane Berrie
Very busy with a dazzling array of beautifully presented jewellery with a major focus on charm bracelets and charms. Long queue for service once you know what you want but a very good experience overall.
February 2023 by lesley powell
Really helpful and patient as I was undecided amongst numerous possibilities. Can't thank you enough!
February 2023 by richard bently
Great selection of tom, looked after very well by caring young lady well satisfied thank you...
January 2023 by Abigail Smith
The most ridiculous queue with staff just floating around and only one person on the tills. It?s an absolute joke and the ?system? does not work.
