September 2023 by mike
M&S are a disgrace, they know my mother has dementia, yet today she receives a letter to my dead father with a closed account, it?s taken me over 2 months to get mum settled and this has destroyed everything, if I ever meet Paul stokes I?ll punch him I?m only giving 1 star because they won?t let me post this, dementia friends, what a joke absolutely disgusting
March 2022 by Lennox Eldridge
Hello M&S. Some while ago, I could access my credit card with passwords and username. Now I cannot do it because it is so complicated. I understand that we have to increase security.Can you help me? Lennox Eldridge.
February 2022 by mike poulter
Great M&S outlet at Cribbs Causeway.Great range of men's and Ladies clothing.Large Food Hall.All in All a Great Experience.
April 2021 by Fay Hitchman
Visited yesterday to purchase a duvet cover. Picked up last one on the shelf (£109) 400 thread count , and tried in vain to find pillow cases similar to the one on display.! There were no assistants on the floor , huge ques at the pay desk and the one assistant I saw was sitting behind a desk involved with a client . Why cant Marks supply enough staff? The White Company , in contrast where I bought pillowcases, supplied smiling helpful ladies . Who went to great trouble to find what I wanted making the expensive purchase a pleasant experience.
February 2017 by Garyth G.
I applied for the Marks and Spencer credit card card because I shop there regularly. I was told that if I applied I would get £30.00p credit. I used the card in the food hall but the lady asked me to sign as well,this act was not important to me. Today I tried to purchase on line and applied the number for the £30 and it was shown as accepted on screen. My card however, was not accepted on two occaisions so I telephoned and for the next hour I spoke to operators in Manila and a lady (Ashley) in UK. I repeated my order again and the card number at least 5 times and also my security details. I think Ashley was able to help me in the end because frustration was getting to me and I had other tasks to do. My real comment is I can use other online shops quickly and satisfactorily but will choose not to try the M & S card on line in the future.
April 2013 by Shaun W.
The M&S Deli serves reasonable food, largely because the cooking is automated. For instance, the manager explained to us that the pasta is cooked automatically by a special machine, so why we had undercooked pasta was inexplicable. Yet, it was undercooked. However, my penne and pesto was lovely and was just what I was looking for. We were told we would have to wait till 12 noon before ordering lunch (it was 11.55am), but it still arrived at about 12.25 anyway. This underlines the real reason we wouldn't return to M&S Deli: the food is reasonably tasty and reasonably priced, and the wine is good because it's straight off the M&S shelves, but the service is terrible! We were there for an hour, which was way longer than we expected. This was because of poor all-round service. While we were there, we heard at least three other complaints, with one couple actually leaving. I'm sure this isn't the sort of 'experience' M&S wants to encourage. Our waiter wasn't polite, wasn't attentive, was blasé and had dirty fingernails (yet still handled the raw Parmesan cheese). Get the staff sorted and the rest will follow.
May 2010 by Kathryn C.
After a day at Cribbs causeway, living on nothing but Millies cookies and ice-cream, the thoughts of cooking is like needles shoved into my eyes and dinner from M&S is the easy and delicious option. Also make sure you pick up the incredibly fantastic best ginger biscuit - the dark chocolate gingers with real stem ginger bits. Soooooo delicious. I like the layout of the food store. I find navigating the homeware, gifts and clothing section a bit more hectic however, especially at Christmas when everyone is trying to push their way around. Everything seems really on top of one another.
November 2009 by Janine K.
The other main store at Cribbs at the other end from John Lewis is a two-storey M&S with the food hall, mens and xmas bumpf downstairs and the women's section upstairs. The selection is OK, but has dwindled in recent years from their more expensive or exclusive ranges back to their staple Per Una and cashmere jumpers choices. Their shoes remain, mystifyingly, some of the kinkiest in the Mall bar Kurt Geiger so even if thought of shopping in M&S makes you think of your grandmother's twin set and pearls then brave it and check out the shoes. Staff are always helpful in here, especially good as its such a big store, and will help you find things or fetch you different sizes of clothes whilst you stay in the changing room.
September 2009 by Qype User (Sebast?)
I think that Marks & Spencer at Cribbs Causeway near Bristol is truly excellent for clothes and non-food goods.However I have reduced my spend on food from a substantial amount to almost nothing! There are 3 main reasons:- 1. the food sales area was reduced in size to accommodate eating areas and I find the range of food products is now much poorer eg vegetables cheese salads drinks and so on. 2. they seem to be turning the food operation into a health food store-commendable of course but not what I look for at M&S. The signs on the exterior walls are concerned with salt reduction,animal welfare,sustainability,fair trade etc. but not with quality and flavour which are what I used to expect. 3. I don't mind paying higher prices in return for good quality but I object to paying 5p for carrier bags, supposedly to help the environment but in reality to profitably cover the cost of providing them. I would be interested to know if others share these views
May 2009 by Qype User (alton?)
Marks and Spencer is such a great British icon. They sell so many different products it would be almost impossible to list them all. They have a great clothing departments. prices are a lot more reasonable than they used to be, they very often have sales on. the quality of their items is also excellent. I always look at the food department when i go in this store because the offers change from day to day.
January 2009 by Qype User (Always?)
This is a great all round department store selling everything from home furnishings to food. It is split over two levels with a couple of escalators between floors and is well laid out, easy to get around even if you have the children in tow and caters for everyone. On the ground floor the home furnishings are laid out, though last time I visited it was obviously just awaiting the new seasons stock so was a little bare. There are some beautiful home accessories, rugs, cushions, curtains, frames, you name it - everything to beautifully co-ordinate your home. Menswear is also on the ground floor which has a good range of styles and sizes. And then there is the foodhall - yummy! The food is a little on the expensive side but I have never had anything that wasn't absolutely gorgeous - and the meal for £10 deals are a bargain when you consider you get a bottle of wine included. Upstairs ladies wear and childrens, again, a good selection of well made clothing.
January 2009 by Qype User (et3g0?)
This marks and spencer store is located in the Mall at Cribbs Causeway. It is one of the biggest shops at cribbs causeway. Marks and Spencer sell good quality clothing, and their prices are resonable. They also sell really nice food, and home goods.
January 2009 by Qype User (chewe?)
This is a great shop, literally (well almost) everything you need under one roof, and with the benefit of easy access parking. I would call this a one stop shop and if my wallet allowed I wouldn't have to venture much past here. The food department is superb, yes, the items are a little pricey but the quality is excellent. The food all tastes as food should. The fruit and vegetables stay fresh and thus there is very little waste. They sell beautiful cards, kitchen items, accessories to uplift every room in your house, towels and bed linen in lots of different colors and they wash really well. They sell well made furniture and of course, as you would expect clothing and accessories for the whole family. The fashion department has various sections in it to suit how you want to dress, per una, classic, and various other genres, there must be something for everyone - even if its only the underwear!
January 2009 by Qype User (Marg2k?)
This is a big Marks and Spencer store in the Mall at Cribbs Causeway. As with all the other shops at Cribbs Causeway, it has the benefit of being able to park for free and the Mall is all undercover. It sells all the usual things that you would expect to find in Marks and Spencer, i.e., clothes, shoes, food, gifts etc. I love Marks and Spencer clothes. They are well designed, well made and last for years. The staff there are courteous, as are most staff in Marks and Spencer throughout the country.
December 2008 by Qype User (alenac?)
This is a fairly big m&s with food, ladies clothes, home, childrenswear, underwear but no maternity wear!!! Very good sandwich secton and handy to get to
