November 2023 by ProArt Photo
We visited Dreams looking for a new bed for our bedroom at a reasonable price and I must admit that it was a successful visit. We bought a complete bed with the necessary accessories at a price much lower than we were offered in other stores. The new bed will be delivered and installed free of charge in our new home soon. Daniel advised us all the time and helped us make the right decision, even though his part of work was over that day, he stayed longer to complete all the purchase formalities. Everything went smoothly in a nice and friendly atmosphere.We would like to recommend Dreams at Cribbs Causeway to everyone, especially Daniel, who demonstrated high culture and professionalism.
October 2023 by Adrian Jordon
Very good display, bright, clean and plenty of room between beds.Accepted offer of "computerised assistant bed", well worth using as it displays your posture and overall sleeping position for a good sleep. this gave me a range of mattress's to choose from. The sales assistant (Roderick)supplied me with a pillow that was similar in firmness to my one at home. We went through each choice of mattress with the assistant (Roderick) explaining thoroughly each one with no pressure and left me to make MY choice. I was given all the information needed on each one then we talked through any discounts and warranties etc, all very easy to understand and I was free to choose how to make my purchase or return at a later date. I was given a wide range of delivery dates to choose from. Having all the information I required I purchased my choice and walked away very happy.Many thanks to Roderick at Dreams @ Cribbs Causeway, Bristol.
October 2023 by Charlotte Medcalf
Friendly sales assistant who took the time to show us a number of different options despite it being close to closing time. Gareth was knowledgeable and helped us pick the right option for us.
October 2023 by Alan Wright
Danny was an extremely knowledgeable and helpful member of staff who showed patience and support in helping us choose the right bed for us. We had also visited Dreams in Filton, Bristol and the staff there were also extremely friendly and helpful even though we didn't purchase anything. A memorable visit to both stores because of the staff.
October 2023 by Lorraine Reynolds
Very pleasant experience from the salesman. He was extremely helpful from the start of us entering the store to helping choose the right mattress and bed frame that we were requiring.
September 2023 by Anj Cooke
James at Bristol Cribbs Causeway was very helpful and professional. His knowledge about the product was impressive and he did his best in order to work out the best possible bank holiday deal for missing our requirements.
August 2023 by sophie peckham
We had an excellent service at Dreams today. Danny was very professional and made our experience of buying a new bed and mattress exceptionally easy. He was extremely helpful and informed. Thanks for such an excellent buyer experience.
August 2023 by Dawn Sharpe
Bought mattress from Cribbs Causeway branch today. Very impressed and was looked after for the whole time I was there. Never felt pressured into anything which is refreshing. Certainly go back there again.
August 2023 by Carol
Best service I have ever had. Jason was polite, helpful. Did not try and sell me anything other than what I went into purchase, which was a bed base. I did not feel pressured, like most sales people are. I actually purchased a showroom kingsize bed base at a very reasonable price. Headboard included and 4 free pillows. We'll pleased, I will be returning to purchase a mattress in the near future.
July 2023 by Jemima Hopkins
Gareth has been very helpful both times we visited the store. He made sure to give us plenty of time and information to make the right choice for us. I would definitely recommend this Dreams store and their fantastic staff to anyone
July 2023 by colin monks
Only popped into the store to get some ideas regarding a new ottoman bed! Daniel the sales adviser greeted us with a warm welcome and was really helpful with our request! He showed us some beds and explained everything about them and answerd all our questions really well! He left us to have a look around and try out mattresses etc! We decided to buy a new bed and mattress and Daniel delt with the sale and was very professional not pushy at all.
July 2023 by Gillian Winterson
Very helpful, well looked after. Not pushed into anything we didn't want.
May 2023 by Ben Gitsham
Very welcoming and friendly staff. Instantly greeted and helped with finding a mattress. At no point did I feel pressured to make a purchase and went away with what I was looking for.A reasonable range of options and the sleepmatch machine (tech that recommends mattress for you) was great fun!
May 2023 by Margaret Williams
Gareth is an extremely nice salesman,he was very willing to help me with choosing a bed for my daughter he also provided a lovely mug of tea
April 2023 by Frances Emerton
Upon walking in to the store, I was immediately greeted by friendly staff. Shortly after, the store manager came over (a lovely scottish man names James!) who asked me about my needs today and what product I was looking for. I was greatly impressed by the very high-tech mattress analyser which narrowed my choices down instantly. As soon as the analysis was complete, the store manager James asked me about my budget and proceeded to show me a range of mattresses suitable to my needs and budget. I particularly love that the mattress I've gone for is made of recycled bottles from the ocean (sustainability is important to me!) and helps with my slipped disc. The store manager also made me and my Ma a cup of tea whilst we put the details in for the order. The selection of pillows to try with the mattress was also great! (loved the cooltech one!) I've reccommended Dreams Cribbs Causeway to so many friends over the last few days, many of which are also in their late 20s and moving in to first homes, so they really appreciate my opinion. I really felt at ease, not remotely pressured but well informed about the mattresses. I have absolute confidence that I've chosen the right one (with the assistance of lovely James) and was even more pleased to see Dreams offer Defence Discount - something important to me when I'm spending lots of money building my first home! I've never shopped for a mattress before but both me and Ma were thoroughly impressed by the ease of it in the store. Thanks so much James!
