February 2024 by ian harris
Very clean room , close to the motorway.
February 2024 by Gareth Davies
Convenient, comfortable and welcoming. Some rooms are starting to deteriorate but remain comfortable. The program of refurbishment and renewal is rolling out better facilities each time we stay.Rooms: Recently refurbished to a high standard. Clean and comfortable.
January 2024 by Happy Jack
It really wasnt what I expected. For food, reserve table next door at the Swan, excellent food and service here.
December 2023 by Neil Ripley
This would have been 5 stars all the way if the carpark was marked out with parking bays and disabled bays. Unfortunately there were neither. I have a disability and had to park a distance away from the ramp/slope for the entrance.
December 2023 by Corbin
Great value for money, comfortable bed, clean room and great service. Very much recommended.
December 2023 by Terry Watkins
Lovely place. Rooms clean and modern food and drink was great value. The location was good. Saying that it's on a busy road which could be noisy if the room was on that side. Service was a bit slow I think this was down to staffing issues. But would definately stay here again and recomend it to my colleagues.
November 2023 by Gordon May
Good location for access from the motorways.My room was very small and the heating was broken (they left a tiny heater which wasn't sufficient).The breakfast was very good and the restaurant area nice.
November 2023 by Peter Knight
Family basic but comfortable and has all the amenities you could need. The best price,at the time, in the area and I would use this hotel again at those prices.
October 2023 by Jenny Jackson
We stayed on our way to Cornwall, there was an issue with the room but this was promptly sorted and we were upgraded.
October 2023 by Yesmin Begum
It's a lovely hotel but no staff around to help. The help desk is usually empty. We stayed on a very dull and dreary day, which made our experience rather lonely. The outside seating area is nice but was totally wet. :(Rooms: Nothing is available nearby
October 2023 by Victoria Wolfenden
Currently lots of work and improvements being carried out on the hotel. The interior public areas are tastefully decorated. Not sure about the rooms, as was only there for a meeting.
September 2023 by SUE GOVER
Lovely clean hotel. Breakfast was great. Lots of choices for continental and tasty cooked breakfast although the scrambled eggs weren't to our liking as they had herbs in but everything else was lovely. Friendly helpful staff especially Jason who was very professional caring and compassionate when we had an unexpected medical problem. Thank you we will definitely stay again when visiting relatives in the area
September 2023 by Rob B
Stayed the 1 night as attending cider and pie festival next door. Could tell straight away that building works underway as people out front laying patio. We were warned of works ongoing work, so it wasn't a shock. As entered hotel we.came across someone's half eaten breakfast left on a patio table, must have been there a while as they didn't look very nice.Check in, ok, room ready at 2.45 so bonus. Room has had a refurbishment and was nice but pokey. We were top floor with Velux window, so no view. Bed comfortable and bathroom nicely done out. Shower speed rubbish though. Had to chase the water. Paid for breakfast, and it did a job in filling us up. Good value at £6.95.
September 2023 by Leannedunne74
So we stayed here last night, on the face of it the hotel looks lovely. On arrival we were allocated our room which was on the second floor. It was lovely and clean but was absolutely baking hot even with the windows open, there was an air con unit but this was not working. We went downstairs and complained and were give a new room which apparently had working air con however it didn?t . I couldn?t be bothered to move again and to be fair although still warm it wasn?t as unbearable as the previous room. We returned to our room later on that evening and being as it was so hot we went to bed without wearing anything and slept on top of the bed. As we were trying to sleep, in walks another couple who we found later had been allocated the same room. I don?t know who was more mortified. We complained the next day as our key wasn?t working to get back in our room and we?re told that the room had been double booked and they offered us a refund on our breakfast. In relation to the breakfast what an absolute farce, there wasn?t enough food with the amount of guests that were staying at the hotel. It was an all you can eat buffet breakfast however you could only eat what you could get hold of. There only seemed one member of staff replenishing the continental breakfast and it seemed 2 others cooking and bringing out small bowls of the cooked breakfast at different times. It was quite comical in the end and reminded me of a carry on film. If the hotel gets its act together it probably wouldn?t be a bad place to stay
August 2023 by Reece D
The hotel failed to mention there was construction happening at the hotel. This started at 9am and didn?t finish until nearly 7pm. I believe morally they should be informing guests about this pre visit. Cleaning staff slamming doors at around 9AM. With the mixture of constant drilling from the construction site. Tripping hazards outside of the hotel, lose paving slabs. Only a matter of time before a visitor gets injured. WiFi was very good, hotel was reasonably clean. Extraction unit in the bathroom filled with dust and could do with a clean. Reception/front desk staff friendly.
