January 2024 by Hannah
Having been a customer for years I am sad to say the food isn't anywhere near as nice as it used to be. Our breakfast was a disappointing mix of foods at different temperatures, over cooked bacon and black pudding, cold toast. It looked and tasted like food that had been prepared quite some time before, perhaps kept warms until ordered. It was like a budget hotel breakfast. Sad as it had a home cooked vibe we loved. We also ordered a babychino and were served a normal size cup of boiling hot milk which is so very dangerous (and impractical) for the small children they are for. I always check the temp but I worry someone might not. Staff were very helpful, it was clean and tidy. I'd be back for a coffee and cake but I doubt much else. They have also adopted a frustrating IKEA style entrance forcing you to zigzag round plants and clothing before you can access toilets, butchers, play barn, Cafe. Seriously frustrating when you're disabled or using crutches. The shop and product range looked great. The new makeover is very nice.
January 2024 by Bethany hale
Had poached egg on toast, eggs were barely cooked, whites were even runny, the toast & eggs were cold.I brought an extra sausage they didn't know it was for the dog, it was cold & hard on the outside & pink in the middle unedible for a person to eat
January 2024 by Sarah Morgan
My husband and I brought my elderly mother here in September. She lives in Moreton and likes nothing more than a mooch around a garden centre and a coffee and cake! They were very busy, in the middle of a refit and getting all their Christmas trees etc out on the shop floor.We had food in the cafe which was very nice and then on the way out Mum decided she'd like to buy a new Christmas tree. She chose the one she wanted and the staff were all very helpful in finding it in the stockroom and bringing it onto the shop floor so we could pay and take it away - Mum doesn't drive so took advantage of us visiting with the car.Fast forward to mid Decemberish when Mum wanted to put her tree up and found that one of the connections to work the lights wasn't working. She called Fosseway and they couldn't have been more helpful, in fact they sent someone to her home to try and fix it. When they couldn't they returned to the store and then back to Mum's with a new part and hey presto....her new tree was fully lit!I'd just like to say thank you to all involved for going above and beyond to help Mum. What wonderful staff you have ?
December 2023 by Mark
Vast improvement and fantastic smells from the scented candles, great Christmas displays only trouble was that when we went on Monday there was no bread available nor any meat pies from the butchers.
December 2023 by Kevin Cox
Really comprehensive shop selling much more than a typical garden centre. You can get food, lovely butchery, clothes & Christmas decorations at this time of year.
December 2023 by Diane Hitchcock
Very busy - lovely displays Although the lady that served us seemed a bit subdued - not in the Christmas Spirit!
December 2023 by Wendy Mould
Popped in just to browse whilst on holiday and ended up buying Christmas lights. The staff were very helpful, looking in the warehouse when I couldn't find the item I wanted and very patient when I subsequently changed my mind and swapped my original purchase for something else!Prices were competitive, in fact what I bought was actually more expensive on line.Also have a lovely clothing range.Didn't actually look in the gardening department!
November 2023 by Victoria Jackson
Decent value for money compared to other local garden centres. Great restaurant
November 2023 by Gilbert Griffin
What a great place for all to visit. Wonderful service from the staff, so friendly and informative. The garden plants and all trees, shrubs etc where well looked after a credit to the staff.The wife had a great time looking round all the other articles for sale.It was a treat watching the kids looking at all the Christmas decorations.
October 2023 by Alex Edgecombe
This is an update from my last review. Recently went for lunch. Found out it had be sold recently, the layout inside is completely different which was fine and I can understand why it was done. However our experience this time in the restaurant there was horrible. They were busy which in the past when we visited they were just as busy and we had no issues. We ordered three meals which I watched with my own eyes being entered in onto the tablet. When the food was bought to the table they only gave us two meals and proceeded to say we had only ordered two. The third meal eventually arrived after two of us nearly finishing out food. The ham egg and chips were ok but the ham could do with being cut thicker in my opinion. I had the katsu chicken burger which was disappointing. You get a bigger chicken fillet in a Mcchicken burger from McDonald?s. We always enjoyed going there when visiting family nearby but unfortunately we will not be going back there.
October 2023 by Insert name here
Great place. Love the revamp. Quality local produce with a real butchers. There are lots of things here to buy loved ones for Christmas, as well as some less appealing tat. Well thought out and planned layout. A good alternative to Burford, at more economic prices. The garden machinery section is excellent.
October 2023 by David Thomas
Bursting full of Christmas, excellent selection and vast range of products. Fantastic food range too. Excellent quality plants as well.
October 2023 by Colin and Christine Edwin
I'm a local resident and have been going to this place for years. Always loved it.The new entrance arrangements are ridiculous, if you want to go straight into the restaurant. It's like a maize.I assume the company want to encourage people to buy on the way to the restaurant, but it's too far to walk.Must be a nightmare for the staff too.I can't comment on Garden centre today. I went straight into the restaurant.it was not very busy but waited longer than normal.Very pleasant staff but not enough of them.Food was not very hot.I was with guests so did not want to complain in front of them.I spoke to the Manager. I was not over impressed with his response to my comments. He deducted a little off the bill.I know several staff have already left.Hopefully standards will get back to what they were before Blue Diamond took over.
October 2023 by Jean Jacobs
Absolutely great!So much to look at.Ladies fashion. Food. Butchers. Gifts. Children's toys. Great time had there.
October 2023 by Nigel Batten
Que at entrance, not shown a table. 20min later realisedWe were there and took order.15 min later food arrived. Then Que again to pay whilst watching a staff member stroke a dog and then pick up cutlery.Then went to pay for two sale plants sold in a ceramic pot. This was questioned as if we had tried to pull a fast one. Even the label listed within a ceramic pot.We won't be coming back!