June 2023 by Jay ST220
Good Service not sure why you got bad reviews fast service and delivery was in 4 days delivered as promised definitely highly recommend this company thanks ?
April 2023 by Adam Thiery
Terrible customer service, still waiting for the multiple call backs to let me know what's happening with my order
March 2023 by Gary A
Rubbish. Should really be zero stars. Ordered 2x door weather bars online in November... multiple emails, calls (often unanswered) and still not received them. I have now given up and written off the payment.
December 2022 by David Altabev
Terrible service! Ordered a door online that was to be delivered direct from the manufacturer in 3-5 days. A week later nothing. Several calls over several days and I finally got my door 2 weeks after ordering. When you order something online, you don't expect to have to chase them to fulfil the order. No apology, nothing.
February 2022 by Paul Morgan
Great prices and great service from Lee.I had to go in to pay for some products for security reasons but he held my delivery spot and also advised of some other products that could be useful going forward. Nice guy to deal with!
July 2021 by Tony Leach
Worst customer service ever. Left to stand waiting for 15 mins without even an acknowledgement that I even exist. Finally served and told to see the guys outside. Go outside nobody there left to wait again.After trying to get a refund they come out to get my items. 3 times we confirmed that the item they gave me was correct as it didn't look right. Yeah yeah thats the right one was the response. Go back to jobsite and its the wrong one. This was my first time using Buildbase as a trial run.... Guess what its also going to be the last.
July 2021 by Nick Johnson
The most disorganised place I?ve ever dealt with. If you?re a delivery person coming in, you will be waiting for ages to be unloaded and told to park illegally on double yellow lines!!!!Should have a times slot system to avoid the queues and you being parked illegally, or get on with getting you away, so not to cause the back-log in the first place!!! It not like they haven?t the room!!
July 2021 by TERRY PORTER
Good counter service,good but poor and slow yard service.
September 2020 by Marisa Dawson
Good products fair pricing great staff except the scottish bloke in the yard making it difficult for everyone
August 2019 by Phil Hele
I found them quite helpful!
August 2019 by Martin Bunker
Great for hiring tools to.
August 2019 by Stephen Tucker
What an excellent service
May 2019 by Stephen Gibbs
Great carries most products friendly helpful staff
February 2019 by Fred Pocock
Sound ppl and very helpful
February 2019 by Keith Moon MTB
Phoned for cost and never returned calls
