July 2025 by Ana Maria
That lady with short hair what a disgusting attitude. That?s why the shop is always empty .
August 2024 by Joshglos
You need staff that are more approachable & less conflictual/hostile. A customer should be entitled to a refund if their charging wire is faulty. Not an exchange
February 2024 by Philip Chandler
Popped into Smith's today, to get two Birthday cards, for my Grandson & Granddaughter. Had a wide range of card's, to choose from & the member of staff was helpful.
July 2023 by Tim Heaven
Absolutely excellent
June 2023 by NICHOLAS HARDY
Very useful for getting office work
June 2023 by Jane Wadhams
Good range good prices.
May 2023 by omowunmi alao
DHL service here is faster than I thought.
April 2023 by Maggie Keatley
The nicest group of staff all under one roof. Special shout out to Jo. Excellent product knowledge, will go out of their way to help you, store is well stocked, clean, tidy and well organised.
December 2022 by Jack Murdoch
Absolute dire service, My grandparents Bought an Amazon voucher off the Gloucester Store for a Christmas present. It didn't work, so I went to return it to the store where it was purchased [27/12/2022]. And they gave one of the worst reasons I have ever heard as to their justification of refusing me a refund, when the receipt is in my dam hand for goodness sake. The Colleague said she needed to ring a 3rd party person to verify the purchase, then followed by saying, and I quote "we cannot refund you today because the bloke is not working on a bank holiday", I'm sorry but if you as a business are open for trade on a bank holiday then why fob people off like that? Not to mention my grandparents are over the age of 80 and are 40 pounds out of pocket, that this trainwreck of a business couldn't give a hoot about once they took their hard earned cash off them, then proceed to reject them a refund when they sell a shoddy product. The Number on which the receipt says to contact in the event of the card not working does not work either, so what hope is there? I insist everybody in the Gloucester area to stay well away from this Company Please because their business practices are rotten to the core, if you are willing to do this to people...
December 2022 by Lil Desi Music
I was sold a demaged item I only noticed it when I tried to slide open the usb and it would not open as it was demaged by stacking under something, when I went to return it,I was approached by a rude store manager jo bullock who refused to give me a refund and told me I did it by myself when I only bought this on 24th December and when I noticed it was demaged they were closed untill 27th December. Very disappointed
December 2022 by pleasing beetle
Wide range of products, nice display, and good quality. However a HUGE ripoff. Prices are insane. It got to a point where i saw a mechanic pencil being sold at £11 while i bought it from asda at £3. Would only recommend if you like wasting your money.
October 2022 by Tom Price
Convenient store with good range of products but is expensive for stationary.
September 2021 by Stephen Cottle
Staff polite and helpful. Excellent range of magazines ,stationery etc.
July 2021 by jedd strider
WH rip off . Went in today and bought an HP ink cartridge £26.99 for one , buy on get one half price , so £40 for the two .Amazon price £18.99 for the two . No wonder why no-one goes there anymore. Its expensive , obsolete sales model and I see no future for it in the High Street . It is one Iconic brand that I would gladly see the back of .
April 2020 by Jennifer Guo
Refused for free Easter egg
