April 2023 by Richard
Lovely bank n josh is a brilliant member of staff also a great team
February 2023 by Neil
Nice branch.
October 2022 by Shirley Gale
Just won't to say a enormous thank you to Matt the young man who was working today his patience understanding and technology knowledge in restoring my online banking app is greatly appreciated he is a great credit to your bank.
October 2022 by Emma Sheppard
Very grateful to the calm, kind, and understanding employee who helped my mum (has dementia) today. You, sir, are amazing.
February 2022 by Ewa Beresi?ska
5 Stars for the Gloucester branch staff member. Very polite lady, with strong ,,I Can do attitude'' solved my query with no time. Straightened misleading information I've received a day before over the phone, and had amazing conversation with my daughter about the Harry Potter .
February 2022 by Nick Tranter
I would just like to say it?s great bank the staff are always friendly an professional
December 2021 by Jazzy Wilce
Will be closing my account with them do not recommend
July 2021 by Shamala-Morgan Francis
If the its not a problem with the system, its 'we cash up at 4pm' SO WHY ARE YOU OPEN UNTIL 5PM!! Come Monday I will be taking my money out, and closing my ISA. I've had enough.
June 2019 by Ian Loasby
Refused to allow me to withdraw money from my wife's account despite being authorised to do so for the last 12 years. No money for bank holiday weekend. Thanks TSB and the most unhelpful staff I've ever come across.
July 2018 by Yvonne Quiroz Ambriz
TSB have always been polite and helpful. I have always received good service from friendly staff.
July 2018 by Yvonne Wakeham
TSB have always been polite and helpful. I have always received good service from friendly staff.
September 2017 by Mathew G
Nice and help full staff
July 2017 by Lx
So I came into the bank to get a new card on the 4th of JULY!!! I was told I would be sent a new card within 5 working days, so i'm still waiting till now for this "card" to come it has been 12 days!! Not including Sundays. I decided to call them because honestly they are really taking the p*ss, to only be told that it had never seen sent!! Wow I work full time as well I do not have time to keep coming into my bank to get money out, it's just not good enough I suggest to anyone thinking about coming to tsb DONT!!! Go somewhere else, I will be leaving soon myself. Worst bank I've ever been with.
July 2017 by Mathew Gawenda
Nice and help full staff
December 2016 by Carole Oliver
I always thought banking was a service industry. I am somewaht surprised to find despite already having accounts with this branch and wanting to open another one, it is such a difficult process. To be told there is no-one to help us despite the bank being empty and 4-5 staff wndering around! Then to be told welll it's 2 o'clock???!! Well sorry I never realise that banking closes down at that time. Wake up TSB we are now going to close our accounts and move them to a bank that appreciates our business.
