December 2023 by teresa harrison
They were extremely helpful, new what to do and did not have to wait
December 2023 by Samantha Fancourt
Switched back to Specsavers as my other optician was expensive. My daughter had to wait over an hour for her appointment- they clearly hadn't checked her in properly when we arrived. Ran out of time on the car so had to come back today to look for glasses. Found some which were taken by one of the staff, then asked to wait a few mins. Took another 25 mins to be seen by the one dispensing optician in the store. I've never had to wait to pay for glasses before. So many members of staff but only 1 person who could measure pupils. Not impressed.
December 2023 by Dragos Alexandru Nedelcu
Worse glasses shop in uk, first time i make glasses in 2017 , wrong presciprtion on my glasess cant ware them i have to go back on different store to remake them, in August this year same think happening make my new glasees and saftey payd arount 300 for both of them wrong prescription... again have to wait from august until now to have appoiment and retest my eyeys and collect my new glasess, normal one are still struggling saftey one are ok, i think is different prescription i have to go back with them the 3rd time .....
November 2023 by R J Duncan (PO Duncan)
went to get a prescription with my friend and the one lass was lovely however there was rude Karen who kick off for no reason because my friends details where a at a place where they shouldn't be
November 2023 by Paul Black
Specsavers at Gloucester are professional and have gone out of their way on more than one occasion to ensure that I am looked after.
November 2023 by Rose Taylor
Excellent service given.No pressure to buy at the time
November 2023 by Michal Drozd
Specsavers is a prominent optical retail chain originating from the UK. Renowned for its optometry services and a vast selection of eyewear, Specsavers emphasizes affordability without compromising on quality. It's widely recognized for its commitment to providing eye care solutions and stylish frames to customers.
October 2023 by Jake Moore
Went today for my appointment to pick up my new glasses. Went all the way there to be told they weren?t ready yet. Would have been nice if they contacted me yesterday or this morning to let me know they weren?t ready yet. Should be reimbursed for fuel.
October 2023 by D Hughes
Great service. Eye test was comprehensive. Staff member was great in helping select frames and explain prices. Not rushed .
October 2023 by Nicholas Andrzejuk
Very good service, had a retest done problem sorted. New glasses slight adjustment made all good. Friendly staff and polite.
October 2023 by Martyn Jennings
The most thorough eye test I've had. Friendly team and the adjustment I needed to make them more comfortable was carried out promptly.
October 2023 by lauren Perkins
I had my sight test 2 weeks ago now and I?m still currently waiting for my glasses to arrive I was set an appointment for 15th October to collect and now I?ve been told to wait another couple more days I have currently no glasses as lost my current glasses so having headaches I think this is poor service with the collection side of things
October 2023 by Jean Underwood
Specsavers Opticians in Gloucester were absolutely brilliant. All the team members were very experienced and thoughtful throughout my visit.
October 2023 by Anthony House
Such excellent, attentive and knowledgeable service. Brilliant.Thank you all.
October 2023 by Paul Otto
Excellent service, optician was great. Think his name was luke
