“I always come across perfume shops here in the UK, but I don’t usually feel excited to go in. The atmosphere often doesn’t feel welcoming, and the staff rarely show much interest in helping or presenting the variety they offer — it really takes away the joy of discovering a new fragrance. That’s why I usually prefer buying perfumes while travelling in the Gulf region or occasionally from Zara.
But this time was different. I walked into the store with low expectations, but was pleasantly surprised by the service I received. A staff member named Sibi Chakravarthy (hope I’m spelling the name right) completely changed my experience. He was patient, friendly, and genuinely helpful. He took the time to walk me through the collection and helped me choose the right perfume.
Because of his guidance, I made my purchase happily and left the store with zero regrets. It’s rare to come across such honest and thoughtful customer service — I truly appreciate it.”
“The gentleman behind the counter, Louie, was one of the nicest I have ever met. He was patient and kind and friendly to me. I wish all shop assistants were like that .”
“I always come across perfume shops here in the UK, but I don’t usually feel excited to go in. The atmosphere often doesn’t feel welcoming, and the staff rarely show much interest in helping or presenting the variety they offer — it really takes away the joy of discovering a new fragrance. That’s why I usually prefer buying perfumes while travelling in the Gulf region or occasionally from Zara.
But this time was different. I walked into the store with low expectations, but was pleasantly surprised by the service I received. A staff member named Sibi Chakravarthy (hope I’m spelling the name right) completely changed my experience. He was patient, friendly, and genuinely helpful. He took the time to walk me through the collection and helped me choose the right perfume.
Because of his guidance, I made my purchase happily and left the store with zero regrets. It’s rare to come across such honest and thoughtful customer service — I truly appreciate it.”