March 2024 by V Tilson
Nice shop but as usuall staff cut back to the absolute minimum. So no service as such, rummage through the rails and then try to find the one staff member to get served. When will the higher management of retail learn the basics of selling goods to the public? It's shameful and not the shop staffs fault. I'm sure if management could automate everything they would be pleased to run the store with no staff at all. Thank god I don't work for Next. Sad times, retail is dead.
December 2023 by S Uddin
Really friendly and helpful staff
October 2023 by Phil Ovey
Nice outlet shop in Gloucester Quays
September 2023 by Lisa S
Mens section was small, ladies didn't have so many bargains but the childrens section was well stocked and had some fantastic value items. Staff were efficient and friendly.
August 2023 by H H
Wheelchair user .. has clear and wide aisles able to easily access all products I wanted.Lift to upper floor, coffee area with space, and friendly helpful team
July 2023 by Leon Wellings
I was helped out by Rowan. Excellent member of staff very professional and helpful. Helped me find out what I was looking for and then helped me find where it was. Treated me very well. Thanks Rowan!
July 2023 by Sarah Engeham
Great bargains to be had for Women, children and men. Well worth a visit.
June 2023 by Rachel Watts
I recently had an issue with a blouse purchased at the end of Feb. I had cut all labels out but when I went to wear it I found the seam was torn. As I said I had removed all labels on or inside the garment, which would make me itch and didn?t have my original receipt, the blouse also wasn?t currently on sale in store or through the website. The staff went out of their way to help me with a refund. Thank you
June 2023 by Paul S
All ths Next products at good prices
November 2022 by Adam Taylor
Rude staff, with half the store blocked off so they can hoover the floor on Christmas Eve.The gifts we wanted were clearly visible and the staff were unhelpful not letting us select what we needed. Shocking.
November 2022 by Chris
Debbie was really helpful and took the time to answer all my questions, despite a rude customer expecting her to stop dealing with us to go to the checkout. She remained patient and told the rude customer she was already with a customer. Not sure what people expect when the company have cut back on staff so much and only pay the minimum wage. She just didn't have the patience to wait in the longer queue. Don't know how they deal with people like that...Aside from that, great range of furniture and I put an order in with Lynda, who was also very helpful. Despite me forgetting to mention that I wanted two sets of chairs, she still gave me the 10% off and delivery fee back. Although she couldn't put it through on the till, she gave it to me on a gift voucher with the help of Mark.
November 2022 by Morgan. Whiteside
Bit of a shambles with an online order which had been sent back for no apparent reason. Staff were really apologetic. My wife managed to find a substitute item though.
November 2021 by Paul Harding
Really like it...great selection of home and clothing...with a Costa in store as well...perfect
November 2021 by Cecilia Taylor
Coffee shop is the best. Waiter service and courteous staff. A relaxing experience.
November 2021 by Gordon McGaugie
Nice to look around plenty of products they don't sell my size in most of the clothing but I do go for there home wear.
