September 2025 by H H
Step free access, lift as well as escalators. Clothes, and food hall.. with a cafe.
August 2025 by Luke Phelps
Good selection
August 2025 by Clive
Lovely cafe, lovely staff lovely food, what more could you ask for. Clive.
August 2025 by Hazel Dee
Nice store very big and spacious lots to look at ,the café very nice too .
August 2025 by Rosemary Anyasi
Best shop
August 2025 by Ian Lindsay
M & S good quality clothing. Excellent range of food and drink in the Food Hall - it's always been good, but improved greatly over the last year or two. Excellent café. Staff friendly and helpful.
August 2025 by Jlionel davis
Queued and requested the chicken cesar salad. Told we don't do chicken salad and this particular dish anymore. Pointed out its on an A board outside the store and in the menu. Lady on till was getting a bit fed up by now, so had to quickly pick an alternative.
Why bother to promote it if you don't even sell it.
July 2025 by Theresa Schoning
Good for food and clothes
July 2025 by Kojo Yankson
Amazing retail outlet and very good variety of products to select from.
July 2025 by Carys Pegrum
The cafe has sadly gone downhill. I visited on Saturday with my family and was firstly dissapointed with how much sugar was in the kids food choices. I ordered a jacket potato that for £7.50, was an absolute rip off. The jacket potato was scolding hot and the beans were luke warm at best. My husbands breakfast roll didn?t arrive until after everyone else has finished their food and drinks and again, was cold. There was absolutely no one to complain to with two people we could see available, both rushed off their feet.
July 2025 by Caroline Harper
Can't fault M&S for a treat!!
July 2025 by David Millard
Always good for shopping ?
July 2025 by Jason Lee
Excellent place to shop brilliant
June 2025 by Sally Middleton
A well deserved 5-star review for the community spirit shown by this branch. I live a 10 minute walk away from the store, use it most days and like to support local charity shops with donations. I had some books to transport from home to one of the charity shops I support in Eastgate Shopping Centre, very close to M&S, but no way of transporting them. Tom - one of the managers - at M&S Gloucester Eastgate Street agreed to loan me a trolley for an hour so that I could gather up the books from home and wheel them to the charity shop. Tom was so very helpful, keen to support a local charity and showed a real can-do attitude. Now that's what I call community spirit! Thank you to Tom and staff at M&S.
May 2025 by Lily M
The team both in food and clothing are doing a great job, super friendly and dealing with the ongoing tech issues way better than one would expect.
